Uploading Documents

[aridanisays]

Hello! I have my intake appointment in July and we are working on uploading documents – we are having a lot of trouble.

I have attempted to upload the same single page on 3 different browsers (chrome, safari, IE) on 2 different computers (mac/pc) with the same error message:

aaaCould not find stored procedure ‘WEB_SAVE_VOTER_REGISTRATION_SP’.

I’ve emailed my counselor and am waiting on a response. I’ve made sure the document was under 20MB.

Considering how much documentation we need to upload, this has been incredibly frustrating.

Any help?

[firsthome012]

The next best thing is to email it to your file. Your email should be email(nacaid#)@nacalynx.com

[aridanisays]

Thanks so much for your response. Its just that one particular document that gives me a hard time. I ended up uploading other documents without trouble. I suppose that’ll have to be the one document I bring in to scan, but I’ll also give the email a shot too.

[TTrumble]

Hello aridanisays,

Make sure the document is in a PDF format when you send it.

Tim Trumble
Online Operations, NACA
ttrumble@naca.com

[tnphomebound]

Hi aridanisays,

I found the two best ways to get documents to my file that never fail me is one, of course, to upload directly to your NACA file and two is fax with your NACA cover sheet. I found that email is inconsistent and sometimes fail and sometimes does not make it to my file. Hope this helps. 🙂

tnphomebound

[Author]

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