Submitted to underwriting?

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    Aside from asking your MC, is there a way to know if you have been submitted to underwriting from your web file? Thanks


    When I was going through the process there were not nearly as many web file statuses as there seems to be now. With that said the only reason your MC wouldn’t submit your file to underwriting the same day (during business hours) is if they do not think you have sent them everything. You need to confirm with your MC if there is anything else they need from you.


    Already confirmed she has everything needed! Is that a yes, there is a way to know? Thanks


    Well you could always ask them if you have been submitted to underwriting as well. Check your web file as well.

    Also, I got text alerts for that part of the process. Every time I got submitted to underwriting the status would say Credit Access – Request.

    Then, each time I got conditions it would say Credit Access – Pending. And once approved it said Credit Access – Approved.


    Hello frankysmom,

    Call NACA Member Services at 425-602-6222. They can tell you. In fact, Member Services should be the resource you use for all routine status updates so as to not pile more on the plate of a counselor carrying an already heavy workload.

    Tim Trumble
    Online Operations, NACA


    I noticed my status changed to “Qualification – Pending” on the webfile right away, but since Tim mentioned it, I just called Member Services to verify and in about 30 seconds a lovely woman named Alice confirmed everything our MC had told us.


    ALICE IS A SAINT AND SHOULD BE PROTECTED AT ALL COSTS. She is hands down the nicest person from NACA I’ve experienced so far. I love talking to her.

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