So, I was told by a member services rep that if I had to refinance, NACA would release the “soft second” on my home. My title agency has tried contacting the local office and they recommended e-mailing, which she did. What is the best way to go about getting this “payoff” so the “soft second” can be released so I can refinance? I need this done quickly to cover legal fees, as I mentioned in a previous post…as NACA is unable to assist. Please let me know ASAP. Thanks!!