September 17, 2020 at 10:01 am #71918
I just completed my 2nd ATD event for the year on 9-13. My file was submitted but I have not heard from my counselor or anyone. The last ATD I attend in June my file was submitted and within 24 hours my counselor reached out with conditions.
I guess I am a little worried. Should I reach out to my counselor or wait for an underwriter to reach out? I was told at the ATD that an underwriter would reach out within 24hrs.September 18, 2020 at 12:54 pm #71924Damien SmithParticipant
I hope this message finds you well! Once you complete the ATD are you able to see conditions or an additional action plan updates in your web-file. Please advise/thanks Damien
Online Communications, NACASeptember 18, 2020 at 6:03 pm #71925
Thank you for your feedback. I did get an action plan and acknowledge it the same day I spoke with the counselor at the ATD event. He told me I would hear from a underwriter within 24hrs. I addressed all the things on action plan, which was upload my most recent bank statements and paystubs. My bank statement wasn’t available the day of the ATD and the site to access my paystub was down.
My concern is that no one reached out to me as yet. Last ATD I was contacted right away by my counselor.September 19, 2020 at 6:11 pm #71926
Update: Today I finally heard something back and received a few conditions.September 19, 2020 at 11:24 pm #71928mrstaylorMember
I’m glad you heard back! One step closer 🙂 I’ve also been in qualification pending since Wednesday but I’m signed up for the achieve the dream tomorrow so hopefully we can get qualified!October 3, 2020 at 8:07 am #72122
Update: Met all the conditions from a few weeks ago. One was form 4506T, which I had to join member service live chat online to get them to get my counselor to email me the pre-filled form. This has been about a week ago. I called my counselor twice and email but no avail. I’ll try member service next week to see if they can get her to do something.
Come to find out the last time I met with her in August she scheduled me for my next appointment on a date for and ATD event and the office will be close.
Received an new appointment next month but I still want her to submit my file before the appointment date. Just in case of anymore conditions and I can meet them before our next appointment.My file has not been submitted by her at all, my file was submitted twice and that’s from ATD events. Each time me meet she says she’ll submit but doesn’t. (Just ranting and hoping I get some helpful/hopeful advice). Then there’s no more ATD events online for the year to sign up for.November 13, 2020 at 11:52 pm #72639
Update:I feel happy and bad at the same time. Today for the first time my counselor submitted my file to UW. However I had to question every single reason she felt my file was not ready. We were meeting from 4:00pm to 7:30pm. I mean I was just confused as to why every ATD event I went my file was getting submitted but she refused to submit. She wanted me to resubmit documents from our last meeting in August when the UW never asked for those items. I had to read everything that was asked of me from the UW line by line. I honestly was working my own file today. But we got the file submitted and I’m hoping no major conditions will appear.
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