Help. I am trying to submit the information for the letter but I am stuck on where to enter the buydown information. I was qualified last week but have yet to be assigned a mortgage counselor and I can not get through on Chat or phone. Any suggestions?
@nelsont no I was working with the remote office since January. I have not been assigned a mortgage counselor I have called the local Baltimore office and the Mortgage number and they both roll over to member services. And the person behind the chat keeps providing information for the American Dream Event
I went through the Baltimore office! Sam and Cole are great! They know what they are talking about so if they say something you should listen. Ms. Briggs is the office admin. I don’t think I have ever seen her off the phone. So I can only imagine while working from home it’s that much more difficult. Just keep trying :/
@nelsont @ttrumble can the Property Specific Letter be obtained from the Realtor side and have the buy down information entered. I am getting nervous that someone else is going to put a contract in before I can get this letter as I have not gotten a response or call back after emailing and leaving a message
This reply was modified 2 years, 2 months ago by kjenkins79.