Not Qualified – Not allowing me to attach documents

Home Forums Purchase Program Not Qualified – Not allowing me to attach documents

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #71758
    ltooks
    Participant

    Hello,

    I am happy to announce I received my first set of conditions! I received 7 with only one not being something I have not completed (volunteer) and one Im confused on.

    When I attempt to attach the documents Ive already provided there seems to be a technical issue preventing me to attach again.

    #71760
    Nelsont
    Member

    What browser are you using? Internet explorer on a computer is best. Phones don’t usually work too well. Edge chrome opera firefox and apple also have issues.

    #71772
    futurebuyer1
    Participant

    The documents must/have to be in PDF format. If it is in doc, tif, jpg, gif or anything other than a PDF, it will not upload. If you dont have a PDF editor, open MS WORD or a good docs etc, and paste the image or whatever it is, and SAVE AS a PDF document. Then it will upload and be present.

    #71775
    Damien Smith
    Participant

    Greetings @itooks,

    I hope this email finds you well! Were you able to use any of the great advise your were given above as those could be reasons that you are not able to upload your documents based on your documents not being in pdf form as well as using Internet Explorer. Lastly, please use a pc, laptop or tablet NOT your phone for uploading documents. I hope this helps!

    Damien Smith
    Online Communication, NACA

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