NACA Log In Problems?

[luiscotera@bellsouth.net]

Can someone please tell me how to retrieve my usser name and password. I’ve tried everything there is to do but the website in not working properly.
1) it does not recognize my e mail address !?
2) When I put in my account number as my log in user name as I have been doing all along, and I press recover e mail me my password, the bottun just disappears?!
Please help
Thanks

[Latay Massey]

Hi luiscotera ,

Please provide me with your information , forward the information to lmassey@naca.com . I will be able to assist you with retrieving your password and any other issues that you may have .

Thank you for choosing NACA we look forward to assisting you with your housing needs .
.
Latay Massey
NACA Online Operations

[cakes25]

I am also having problems logging in. The ID and password worked earlier this morning but neither works now. Asked for password by email did not work now does not recognize my email. Please assist

[TTrumble]

Hello cakes25,

Please send me your name NACA ID and your Forum screen name at the email address below so I may issue you a new password.

Tim Trumble
Online Operations, NACA
ttrumble@naca.com

[RSBNKM]

Hi Tim,

I seem to be locked out of my Naca file. Any suggestions?

Thanks,

Rodney G

[TTrumble]

Hello RSBNKM,
Please send me your name NACA ID and your Forum screen name at the email address below so I may issue you a new password.

Tim Trumble
Online Operations, NACA
ttrumble@naca.com

[james127]

Hello, I am also having problems logging in and trying to speak with someone on one of three phone numbers. Can you help. Thank you…

[j2989]

Hello everyone, I also seem to be having some difficulties logging into my NACA web-portal. I’ve tried contacting memberservice@naca.com and calling the number provided, but seem to have no luck in reaching a representative. I have recently received a proposal from my servicer. I would greatly appreciate any help to solve my issue. Thank you very much!

[phoebeearles]

Hello everyone, we are completely new to NACA and can not log in to our Webfile.

When I enter our NACA id# the screen just reloads and keeps processing. I never get to the screen asking for our password. I clicked on the button to change the password and was able to do that, but can get to the screen to enter it and access our Webfile.

Thanks.

We faxed several pages of documents yesterday, and I would like to see if everything arrived correctly. Our first counseling appt. is tomorrow.

[TTrumble]

Hello All,

Phoebeearles, you have been sent a temporary pssword which will restore access to your file.

James127 and j2989, please send me your name, NACA ID number and forum screen name at the address below so I may do the same for you.

Tim Trumble
Online Operations, NACA
ttrumble@naca.com

[redirk88]

I am on my 3rd user name now to acces the NACA blog. still waiting for the e-mail with my new pass word to show up. I also can not access my NACA file. when I enter my user name and click continue the screen goes blank like it is going to next screen and then it asks for user name again. Is someone working on this already?

[Chelletoe]

I am also having log-in problems. I just received my NACA ID today. I have instructions to retrieve my password by going to the NACA website and clicking on “Membership Requirements” under the Member tab. However, there is no “Membership Requirements” option under the Member tab

[TTrumble]

Hello Chelletoe,

Please send me your name, NACA ID number and Forums screen name at the address below and I will send you a temporary password.

Tim Trumble
Online Operations, NACA
ttrumble@naca.com

[parkersdad2005]

I am also having problems logging into my webfile. It states due to incomplete challenge questions it cannot state reset my password. None of this is true and cannot reset anything.

[nanalop]

I cannot reset a password. It tells me I am using the incorrect email address. Please help I have forms I need to retrieve and return quickly. Thank you.

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