My wife and I were noticing several concerning cracks in our drywall in the house we purchased through NACA 2 years ago so we called the foundation company that did the work back out to see what was happening. We just found out from the foundation company that worked with our NACA-approved contractor that the NACA-approved contractor who oversaw the foundation work decided not to have the whole foundation leveled (just part of it) and now the parts that weren’t leveled are sinking, causing larger issues in the home.
We, the homeowners, were not consulted by our NACA-approved contractor on how to go about leveling the foundation. We were bypassed in this decision. Since having the foundation partially leveled, we’ve laid new floors and had new drywall installed so having the foundation re-leveled will now cause more expensive repairs that we wouldn’t have had to do if we had had the entire foundation leveled in the first place. We also don’t have the money to fund those repairs.
What is the path for recourse here? NACA required that we have the foundation leveled in order to purchase the home but it appears that the work wasn’t done adequately and we weren’t consulted on how the work should be done. Would love to get some guidance on how to go about this issue.