i cannot access my naca WEB-FILE online

Home Forums Purchase Program i cannot access my naca WEB-FILE online

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #6126
    #6144
    TTrumble
    Member

    Hello Kenza,

    Please send me your name, NACA ID number and forum screen name and I will send you a temporary password which should unlock the file and restore your access.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #6148
    MandJ
    Participant

    Mr. Trumble,

    I just sent you an email. But, just in case anyone else is experiencing the same issues.

    I go to log into my webfile, however, there is no place for me to enter my password. So, I hit continue, after I enter my member number. It tells me the password is invalid, well yeah, of course it is, there was no where to enter. So, I attempt to reset the password, it then tells me “You did not answer the security questions.” Uhm, there were no security questions prompted to answer.

    Please help.

    #6158
    MandJ
    Participant

    Anyone else having this issue??? I need to be able to log in to my webfile, to pay the annual fee… But, seeing as there is no place to put a password, it is obviously not letting me log in…. I have an appointment next week, and need to be able to pay this.

    #6159
    MandJ
    Participant

    Oh, I should add, that the second page to where to input the password is not coming up, and I do not have popups blocked.

    #6299
    soanxious
    Participant

    Hi Mandi, I’m also having this problem now. I also need to pay my fees, but can’t log in. Apparently, the system wants me to answer some security questions, which I dont remember setting up… but if I did, I’m answering the questions correctly and I still can’t get passed them. Now, my account is locked and I’ve called member services and of course I can’t get anyone on the line.

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.