HAND Issue

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  • #73473

    Good Morning

    I am in the middle of a renovation and my contractor has refused to do anymore work as it has been almost 30 days since the last inspection and partial lien waiver was submitted. I have been unable to reach my counselor in reference to the matter. Now my contract has expired, I have work remaining to be done and fear that I have lost the opportunity to be reimbursed for my appliances that I was informed that can only be approved if the project was completed on time.

    Can anyone point me in the right direction to escalate this problem



    Hello kjenkins79,

    First, the contractor does not have the authority to halt work based on those factors. Adviose him he is in breach of contract and liable for any consequenses.

    In the meantime continue to reach out to your counselor, and also call the HAND dpeartment at 210-319-2978 and Member Services at 425-602-6222.

    Tim Trumble
    Online Operations, NACA

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