I am trying to contact the HAND department to make sure my contractor can call them to get registered and get his bid submitted, so I can move forward with closing. Every time I call, it is going straight to voice mail. I have also sent e-mail to a HAND team member. Is there a better way to get a hold of them or is there some kind of documentation that will show the contractor how to register? Let me know. Thanks!
Thanks for the reply, Tanya. I can get that far and have written my contractor instructions on how to proceed, but the notes I took when I spoke with the HAND department, initially, are not that good. There is a lot more to getting signed up and submitting the bid, including filling out the spreadsheet correctly. I just wanted to know if there was some written instructions on this process or if there was someone within the HAND department that could walk him through the process. I will continue to try and contact them and see if there is someone that can help him.