Hello, I dont expect anyone to have an answer, but we are pulling out our hair trying to find an answer to this.
We previously had a home (4 years ago), and ended up doing a ‘deed in Lieu’ [with Wells Fargo].
We are trying to do the NACA process now, but the counselor is looking for ‘Document of Final Sale of Escrow’.
Since we basically just handed the bank the keys and they took the house back, we are at a lost of what documents we actually need. We have messaged Wells Fargo and they don’t seem to know what we are looking for, and can’t find any documentation. The only documentation we seem to have (that we could find) is a lien release that is related to the deed in lieu, but we cannot find anything beyond that. We have e-mailed/called all the previous parties and no one works there anymore.
I can tell you the property sold in in 2016 (according to zillow listed as ‘public record’), would that help to prove the house is out of our hands?
According to our counselor “It would come from the escrow company that closed the sale of the property not from Wells Fargo. We have to validate when it occurred and whether or not it was full sale a short sale or foreclosure.”, but we never dealt with anyone other than the bank (who seems clueless to help us right now). We have reached out to the bank, and they are ‘looking’ but have been at it for about 2 months. We tried logging into our old mortage account but it doesnt seem to exist.
Anyway. Again, I’m not expecting anyone to have an answer, I plan on hyper harassing Wells Fargo Tomorrow (again), but is there anyone else that is familiar with something like this or can point me in a direction so we can solve it ourselves.