Tagged: Credit access
November 25, 2019 at 9:33 am #62477Peapod0609Member
One helpful tip, if you guys haven’t already, start calling NACA”s Mortgage Department for updates. The number is listed in your web file, I think it is 714-822-6222. If nobody picks up after a minute or so it will automatically connect you to Member Services, I just kept hanging up and calling back until I could get through.
They are very helpful and starting like 3 days after my bank app was submitted or so I was calling them almost every single day asking for updates and stuff. They can also see things that you can’t, like for example lender conditions. Sometimes the lender conditions don’t show up in your webfile and you’d have no way of knowing without calling and asking.
Anytime I had a status change in my web file I would usually call them and ask if I needed to do anything or what the status of my file is. This helped move my file along swiftly, which was very nice. I signed my bank app late on 10/21 and got my CTC final on 11/07. That’s like 16 days or so, a pretty good turnaround for BOA. I am honestly shocked it was done that quickly. I do believe calling them often helped move things along.November 25, 2019 at 11:16 am #62481
@peapod0609 what do you mean by hang up and call again??? Am I speaking to Member Services this whole time? ???November 25, 2019 at 11:22 am #62482tricey718Member
After a few rings your call gets transferred to Member Services. I usually have to call 3 times before Mortgage Processing answers. I just called and was told BOA is 2 weeks behind.November 25, 2019 at 12:02 pm #62485
@tricey718 I just called as well and got them. I had no idea that I was speaking with Member Services before. LOL!November 26, 2019 at 8:55 am #62507Peapod0609Member
Yeah, if no one picks up after a minute or so it says it is automatically transferring you to member services. At this point in the process, their updates will be very general. To get specific updates you want to talk to the mortgage processing center.
They were super helpful to me and they kept my file moving along nicely. I called them almost every day and/or when my status changed in the web file. Only time I didn’t call them was when they told me to wait 2-3 business days once and then my file changed the next day so I ended up calling them lol.
November 27, 2019 at 10:24 am #62552VipermlParticipant
- This reply was modified 2 years, 5 months ago by Peapod0609.
Peapod060, I had that plan already. Also, I have another suggestion for people. Take advantage of the online webinars. Especially from the hand department. I have been calling the hand department every day as I had some questions. The person that I am assigned to has been slammed where they did not have time to get back to me. I signed up for a webinar and at the end of it they answer all questions. I asked all my questions and it was very informative.November 27, 2019 at 5:38 pm #62563
I would like to say, “THANK YOU,” to our NACA Family. Today, on the day before Thanksgiving, I received my BOA Loan Documents in the mail (4 envelopes). I only opened the thickest one, in front of my son. We took pictures around the four big envelopes. And, I quickly went to mortgage monthly payment and I could not believe what I saw – I felt like crying. A certain feeling came over me. An Unbelievably Good Feeling :))). We’re on our way HOME…Praise God. This was the best Pre-Christmas Present I could have ever asked for for me and my son.
HAPPY THANKSGIVING TO OUR ENTIRE NACA FAMILY WHO HAD ANY ROLE IN HELPNG US TO GET THIS FAR. AND, IT HAS FOR THE MOST PART, BEEN AN UNCOMFORTABLE ONE…IN KEEPING IT REAL. I heard people say that it’s worth it if you can hang in there – and trust me, I am strong, but I was right at “Give Up Door.” However, something inside of me said – One Last Time – AND I WAS A GOOD CANDIDATE!!!. Well, I did – and then it happened, and here we are today. I have a NACA appraisal date for our new construction home – Dec. 23, 2019, and NACA has been SO SUPPORTIVE!
OMG, how things change once you get to the Mortgage Approval Stage. I haven’t opened the other three envelopes – I can’t because I am painting, still preparing for our move – NO Matter What. BUT NACA, WHAT THEY SENT TO ME TODAY?! I am so happy that I want to cry.
All can say, AGAIN, IS THANK YOU TO THE “ACHIEVE THE DREAM EVENT, TEAM” THE BALTIMORE TEAM, and now THE MORTGAGE PROCESSING TEAM.
We Thank you with all of our heart…in advance :).November 27, 2019 at 6:16 pm #62566
THREE,NOT FOUR…SEE- I WAS SO EXCITED, I COULDN’T COUNT. THEY JUST SEEMED LIKE CHRISTMAS PRESENTS COMING IN (MY SON HAD BROUGHT INTHE MAIL).November 27, 2019 at 6:38 pm #625682BLESSEDMember
CongratulationsNovember 27, 2019 at 6:41 pm #62569
@behappy4me2 YAAAAYYYY!!! Look at you!!! There is power in prayer and I prayed for you. I’m happy that this happened for you. Happy Thanksgiving!November 27, 2019 at 6:59 pm #62571Tara585Member
@behappy4me2, nothing but God!! Im so happy you didnt give up! Your so close. Now be patient and be an advocate for yourself! Keep in contact with the Mortgage Dept. Regularly like other members have. Dont get discouraged if there is a hiccup. You got this!! HAPPY THANKSGIVING! Make sure you read the other envelops dont want to miss anything.December 2, 2019 at 8:54 pm #62651jprime1609Member
Thank you for the advice @Peapod0609. I received the envelope in the mail today with the loan application and other docs. Called the mortgage processing departments 4 times before someone answered and said i didn’t have to complete them and send them back to BoA. Counting down the days!!!December 2, 2019 at 10:03 pm #62655
Thank you to everyone for all of your prayers. I am so appreciative. I had sent my signed docs back to BOA only because it said I had to return them within 5 days of receipt. Hopefully my sending them w/be unnecessary just like with jprime1609. I am still ??.December 2, 2019 at 10:25 pm #62657firmeh89Member
@newyorkspirit did you have any required repairs from the HAND department for your home?December 2, 2019 at 11:08 pm #62658
- You must be logged in to reply to this topic.