Counselor non responsive

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  • #75736
    apriester1
    Participant

    I’ve emailed my counselor multiple times, the office Mgr after evaluating my file, I’ve done escalated 2 more times, last time I was told regional would call me back before end of business day. Still haven’t heard anything. Paid off car at counselors request to qualify for more due to me having to go 1.5 hours plus from work address. That’s where my current qualification puts me. No response. I’ve gone on the naca pages and there are office Mgr and regional on their and still no help. I’ve even touched base with one and she’s been non responsive after I explained everything. How can I move fwd during search unless I’m qualified for more. I’m Quaid for more because I cut my debt in half. Counselor did the math but now will not respond. Plus my rental portion is more than what they qualify me for now. It’s beyond ridiculous and unprofessional.

    #75942
    dustin92
    Participant

    Me too

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