I am beyond frustrated with not being able to get any information/updates on the status of my loan application. We are already past the closing date and our two-week extension ends on Friday. Today is Monday so of course I can’t get hold off my MC. I’ve seen posts here where people said they have been able to get assistance from the mortgage department. I’ve tried to call the mortgage department dozens and dozens of times over the last few weeks and each time I get transferred to member services. I hang up and call again with the same result. I’m starting to think the mortgage department does not exist. Does anyone have a name and extension number for an actual person who works there? Thank you!