*****PRESS RELEASE***** 

August 17, 2020


Tim Trumble – Media Coordinator; Cell: 617-947-2632; ttrumble@naca.com

Abriel St. Ange, Media Specialist; Cell: 857-529-3220; abriel.st.ange@naca.com 


(BOSTON– August 17, 2020) – During the Covid-19 pandemic, thousands of low to moderate income and minority homebuyers are achieving the American Dream of homeownership thanks to NACA’s unequalled Best in America mortgage product.  NACA provides this mortgage with everyone receiving the following terms: no down payment, no closing costs, no PMI and a fixed below market interest rate (2.625% 30-year and 2.125% 15-year as of 8/13/20). 

NACA has accomplished one of most innovative pivots done by any American business during the Covid-19 pandemic.  NACA, the nation’s largest HUD certified non-profit, not only remained open and did not layoff or furlough any staff but has actually hired many additional staff to provide all of its housing counseling services to every part of America virtually.   NACA reimagined its operations using its state-of-the-art technology to create an online version of its face-to-face Achieve the Dream events where thousands of homebuyers would attend to be NACA Qualified (i.e. pre-approved) in one day for NACA’s Best in America Mortgage.  In the virtual Achieve the Dream format, the four-hour Homebuyers Workshop is conducted as a webinar, the documents (i.e. paystubs, bank statements, tax returns, etc.) are uploaded electronically into the homebuyer’s file, the two-hour counseling appointment with a NACA counselor takes place via videoconference, and NACA underwriters review the completed file and notify the homebuyer of their pre-approval or next steps toward qualification. From May 14th through June 21st NACA has completed six virtual video four-day events, counseling homebuyers from 8:00 a.m. to often past midnight Thursday through Sunday and are continuing every other weekend.  Over 35,000 homebuyers have attended these NACA virtual Achieve the Dream events with thousands of homebuyers qualified for the NACA Mortgage.    

The NACA program is an unequalled opportunity for low to moderate income and minority homebuyers to achieve affordable homeownership.  This is done by overcoming the below four major barriers to affordable homeownership for those locked out affordable homeownership:

  • Barrier: High Savings Requirement

NACA Solution: No Down Payment & No Closing Costs

  • Barrier: Unaffordable Terms

NACA Solution: Below Market Fixed Rate & Aggressive Buy-Down

  • Barrier: Restrictive Underwriting based on Credit Score

NACA Solution: Character Based Lending without Consideration of Credit Score

  • Barrier: Racism & Biases

NACA Solution: Pre-Approval & Advocacy

NACA is the most effective organization is overcoming systematic racism and reducing the wealth disparity gap.  Over more than 20 years NACA has originated over 60,000 mortgages with 88% to minority borrowers.  The foreclosure rate is one the lowest at 0.00012 (one-hundredth of one percent).   NACA has $15 Billion committed to this one extraordinary mortgage with $10 Billion from Bank of America.  “While the NACA program sounds too good to be true,” states Bruce Marks NACA’s CEO and founder. “we have demonstrated that when you lend the right way on affordable terms borrowers make their mortgage payments.  Now that we are in all fifty states, we will make the NACA standard the national standard.” 

Lakeisha Williams of Atlanta knows the incredible benefits of the NACA program and the virtual Achieve the Dream events.  She completed the counselling, underwriting, offer, application, approval and closing all through the virtual Achieve the Dream process.  She began the NACA process in mid-May and closed on her $340,000 home on July 24th with an amazing 2.125% fixed interest rate. https://vimeo.com/444344311

“I’m very grateful to not have to leave my home and to be able to speak to a lot of people. I’m just really thankful that Covid-19 didn’t stop my blessing,” Ms. Williams said about the entirely on-line experience. “I’m just so thankful to NACA for making my dream come true.”

Virtual Achieve the Dream events are presently scheduled through November. Dates and registration for the initial online Qualification Workshop and the Achieve the Dream events can be found on NACA’s website at www.naca.com

Links to Achieve the Dream events:

NACA’s Achieve the Dream Events


Success Stories at NACA’s Achieve the Dream Events

Preview in new tab(opens in a new tab)


Dallas Achieve the Dream Event


FOX story

Houston Testimonial Maria Lara


About NACA (www.naca.com)

Started in 1988, NACA is the largest HUD-Certified nonprofit, community advocacy, and homeownership organization in the United States. NACA has been the forefront in fighting predatory lending and has been the most effective organization in providing affordable solutions to over 250,000 homeowners.  NACA provides the best mortgage in the country through its 48 offices nationwide. NACA’s founder and CEO Bruce Marks was named Bostonian of the Year for 2007 because of his work in getting the major lenders and servicers to modify home loans. He has also testified before Congress on numerous occasions including September 12, 2000—being one of the few to sound the alarm of the pending mortgage crisis. For more information, please visit www.naca.com.

By TTrumble

Online Operations Team and Forum Administrator for NACA. Based in the NACA National Counseling Center in Charlotte, NC.

  1. I honestly don’t know how anyone gets approved during these events. I started working with NACA last November. We are renting a house that is being sold and I have had 5 appointments since 7/2/20 and still not approved. The application tools that they give the counselors to use are outdated, cumbersome and slow. Every session was at least 2 hours of opening and reviewing and saving the documents uploaded. The view the members see on the portal does not allow you to see what has been uploaded, let you delete anything showing as incorrect or even save the name of the file so it can be easy to see what it is. When the submission to underwriting was returned for needing more information you need to make an appointment to see what they want which then forces you to wait for yet another appointment to provide the requested documentation. We thought we were within a week or two of getting an approval from BoA we have now gotten a notice to vacate in 30 days and a good chunk of the money we saved to move one last time to a place of our own is now going to be spent to move to yet another rental if we can find one.
    I would love to volunteer to help the development team at NACA to make the tools more user friendly for both the members and the counselors. How many others wind up homeless waiting for another appointment and an answer they despearately need in a timely manner. The counselor I have been working with is great. He has more patience than I would ever have with the antiquated PS2, AOL, You’ve got mail-era software they have to use. NACA DEV team managers,I have years of application support and can help – call me! I want to help even though it is looking to be too late for my family. Member #2209006

    1. Greetings Jamie Miller,

      I am very sorry about the experiences that you have been having with trying to get qualified. Please bear with us as we try and ramp up our staff to meet the demands for home ownership! With that being said we are hiring considerably at the moment and I suggest that you review the careers opportunities to see where you can offer your expertise. I will check to see about the volunteerism part with the IT as I am not sure about that one. I have also reached out to your counselor to see how I can be of assistance with you! You probably are already checking your files several times a day through your web file as there are responses that are left and any documents needed then you would just upload them and send notice to your counselor, call local office or member services. Again, I do greatly apologize about the inconvenience and seeing how I may assist. I hope this helps!

      Damien Smith
      Online Operations, NACA

    2. I am in the exact same boat and it’s depressing because the benefits like no down payment and fixed rates that NACA provides are unmatched. The wait for a counselor on the other hand is a very saddening situation for people like myself who really need the assistance.

      My landlord is selling my place this month (September) and I had an appointment for August but it was moved to December due to the lack of counselors.

      I really hope the process gets better because NACA is a great place for people who are not able to go the conventional route to purchase a home.

      1. Greetings Johnesha,

        I am sorry to hear about your process and I greatly apologize about your experience! We are hiring about 50 counselors a month to ramp up and meet the demand however if you or someone you know I would encourage you or them to apply. An option would be to sign up for the Achieve the Dream Event and see if you are able to get better results. I hope this helps!

        Damien Smith
        Online Communications, NACA

        1. I read Johnasha Robinson comment & then your reply, I want clarify your answer please. You stated for her or someone she knew to also apply. As my credit is not great & live in a limited income, does this mean I could get my son to apply for a loan for me? I would like to purchase house instead of continuing to pay rent. ($424 for very small one bedroom apartment in Sylvania Ga.)

          1. Hello Cathy,

            Your son may not apply for you unless he will be living in the home.

            You should begin the NACA program by signing up for a Qualification Workshop. Once you meet with a counselor, you will be advised on what you will need to do in order to qualify and how much you will qualify for.

            Tim Trumble
            Online Operations, NACA

  2. I’ve been trying to schedule an appointment with a local counselor in the state of Washington (WA) without any success. I was given a scheduled until 12/23/20 with a counselor in California (CA). I reached out to this CA counselor, letting her know I was no longer living in CA. She directed me to contact my local office in WA but did not provide any contact information. I emailed back the counselor, letting her know I couldn’t find any contact information online for any local office in WA and if she could provide one. Unfortunately, the counselor has not replied and NACA already charged the $25 membership fee and the $13.41 credit report fee, which are both requirements for a counseling session.
    Can anyone please provide me with the local WA state contact?

    1. Hello Adriana Aragon,

      While NACA is licensed to operate in all fifty states as of July 1st, at present we only have offices in 38 states. We do not yet have an office in Washington state. Members who wish to purchase in Washington may use our Remote Counseling program through the qualification stage, and if necessary, transferred to a Housing Consultant licensed for Washington after becoming qualified.

      Please contact NACA Member Services at 425-602-6222 for help with the process.

      Tim Trumble
      Online Operations, NACA

  3. Good morning I would like to ask if I can apply for the program if I have an ITIN number in the state of connecticut waiting for your answer thanks

    1. Hello Juan,

      Unfortunately, we cannot provide loans for buyers with ITIN numbers. We have not been able to do so since one of our lending partners, Citi, left the mortgage servicing business. We are continuing to seek a new ITIN lending partner and look forward to once again create mortgage loans for our immigrant members.

      Tim Trumble
      Online Operations, NACA

    1. Hello Robert,

      Your real estate agent must go to the NACA website and complete two steps:

      First, click on the “VENDORS” tab near the top of the page, the click on “Real Estate” in the drop-down menu. Then scroll down to the green “NOT REGISTERED? SIGN-UP” box near the bottom of the next page. Your agent will then enter their infomration to register with us.

      Second, your agent must attend our online introductory webinar. The agent may register at https://register.gotowebinar.com/register/3407115364514328846 .

      Tim Trumble
      Online Operations, NACA

  4. I’m a low income, self employed single father. I’d like more info on your program. I live in central florida.

  5. Hello,
    COVID is forcing me to take a temporary leave from my job at 2/3rds my salary due to a lack of childcare. My husband and I, fortunately, will still be able to save the funds necessary to be approved under normal circumstances. With our virtual event scheduled for November, we are wondering if in this case an approval is still possible while on this temporary leave. Thanks!

    1. Hello Monica R.,

      Simply provide proof that the leave is a direct result of Covid-19 and we should be able to overlook the temporary reduction in income, especially if you are continuing to save at the same level as normal.

      Tim Trumble
      Online Operations, NACA.

  6. I was extremely excited this year about purchasing my home through NACA, but my appointments keep getting rescheduled due to counselor’s no longer working there. I’m getting a little frustrated and sad because I really would like to purchase my home through NACA. I rarely get an response when I send emails and I can never get anyone to call back..my appointment is set for December 2020 to buy, but what if that counselor is no longer there also?-then what am I suppose to do?!, please help!

    1. Hello Kimberly,

      The first thing you need to do is relax. We apologize for the delays. We’re aware of what has happened and you are now assigned to one of the longest-tenured and most successful counselors in the NACA organization.

      Your focus needs to be on being over-prepared for that December appointment. Put your energies there and you’ll be fine.

      Tim Trumble
      Online Operations, NACA

  7. Good Morning Mr. Trumble,

    First and foremost, I am honored to be able to message you because I have been following your advice on forms for years. Thank you for what you do. I am commenting because I have a virtual appointment with an MC March 4th, 2021. My husband and I have done the majority of workshops online since March 2020. I am making sure all of my documents are up to date. I only have an IBR which is $0 monthly, but about $100 if counted and I uploaded that proof. I have a car note at $266.10, will pay down $2500 credit card to $112 by the end of the month, and another lender told me not to pay a $617 Dental collection from 2017 due to their failure to provide contract I signed with original amount agreed. I lost my copy in an emergency move escaping domestic violence with my ex. My husband is also working, but he owes child support and may not qualify to be on the loan. We already found the house and the Realtor and the agency that has the house is willing to work with us and do an extended offer in hopes that we can be approved in March. My current rent is $853, and mortgage will be $968 if approved. The house is only 135k after deferred 2nd mortgage. They gave us all of the paperwork. My rent may also increase to the full $1050 if my husband gets hired at the hospital I work for and we lose our $197 assistance from Section 8. He had an interview Friday. Do we have to wait until we are paying new amount 12 months before approved? NACA calculator shows I qualify, but I know debts are not factored in. Would payment shock only need to be that $105 left in my account at the least every month? I do have more than that at the end of every month. I did see that my husband contributing to my account will not count if he is not on the loan. I will also have buydown and MRF funds in March. I apologize, but I have been trying to get answers for months and even raising my hand in workshops and calling local office has gotten me nowhere.

  8. Hello all,

    I want to say that the NACA process here in Minnesota has been a pain. I have kept up my profile documents and have not heard anything from my counselor in over 6 months. I notified him before the pandemic lockdown that I wanted to transfer to Arizona back in January 2020. I have not received anything from anyone and have continued to call and email with no response. I practically gave up at this point, and decided I will have to move to Arizona and live in a hotel. I feel my counselor is deliberately not responding to me due to wanting to transfer to another state. The last time I spoke with my counselor was in April 2020, he told me that I had to have another meeting but in person and when I told him we should do it remotely because of the pandemic, I have not heard back from him since. I have done everything that was required, including paying off all my debts and I have no one to address my transfer. I tried to do everything properly but this process has put me right back to square one. Now, I have to dig into my home savings to move and start all over again. This is very irritating and disheartening!

    1. Hi Jeanine, sorry to hear that. For a quicker response please use the livechat on our website (https://www.gotomeet.me/NACALiveSupport) or call your local office to verify that you still have the same counselor. I will also reach out to the Regional Director and see if we can get to the bottom of this. Happy New Year!

  9. Hello I did a virtual initial session with a counselor in June and was advised from him to not have any late payments for one year , other then that he said everything looked fine. Fast forward due to Covid I have had late payments since that session. I am still employed . Are the lenders showing any leniency for late payments? Income was not an issue and i did not have to save any extra funds, just NOT make any late payments.

  10. I’m so disappointed and disheartened by the run around with NACA. I thought what a wonderful program but I have been put to the side by a counselor who doesn’t have the time to call me on my meeting date which was December 28, 2020 at 11:00 a.m. I waited all day and might I add wasted the day waiting with no call to let me know the date was cancelled or an excuse for not keeping the date!!! My time is important to me why can’t you make the time to meet with me? This is an awful feeling that I am just not that important but yet I see testimonials saying how wonderful NACA well I’m not able to get that response since I’m not able to complete my application to buy a home. What type of business does this to their consumers with no explanation for the cancellation? I hope to someday get a new date with a counselor who follows through. Frustrated and down in the dumps.

    1. I hope I can be of help to you. The appointments for December 2020. You may have missed there calls and email notices.
      To repare this mishap, NACA is offering Virtual ATD one day approval event. All you have to do is go to NAca.com scroll down to “Registration for ATD Event” use your NACA ID number and began uploading documents to webfile. The available DATES will appear. Choose one then you will see your que placement hours.
      I hope this was helpful.

  11. Bought our house in 2007 in Ny. Did a short sale in August 2020 after being grossly underwater with decline in market , increased taxes and a giant hole in foundation . We have been saving towards a major down payment . Would we be able to participate in any of your programs within a year of short sale ?

    1. Hello Stacey-ann Rhone,

      I’m sorry to read of your short sale. It’s about as close as you can come to being foreclosed upon without actually going through foreclosure.

      Unfortunately, a short sale has some of the same effects as a foreclosure, one of which is the inability to buy a home for two years, even through the NACA program. You are going to have to rebuild a 24-month on-time payment history as a renter before you will be able to qualify. At that, NACA is still the shortest turnaround time out there for qualification after a short sale.

      I’m sorry I can’t provide you with better news. You can get started with us in late 2022 so we can get you qualified as soon as you hit the 24-month mark. Keep saving, keep all your obligations current and we’ll get you back to homeownership at the very first opportunity.

      Tim Trumble
      Online Operations, NACA

  12. Can anyone explain the ATD process? I thought the purpose was to go through each step that day for approval. My file now says pending qualification which I was told means it’s going to be viewed by underwriters. Is this the standard process when attending the virtual event? Can anyone that has gone through the event to become qualified tell me the time it took to hear back?

    1. Hello Toni,

      Depending on how many people are being helped on any given day of an event, there is a possibility the review by underwriting might rollover to the next day. Even if there are files remaining to be reviewed ad the end of the event on Sunday, the underwriters continue to work on the event file on Monday so they can all be reviewed and properly handled by the end of the day.

      Tim Trumble
      Online Operations, NACA

  13. IRS is behind on processing tax returns, as a result they did not process my tax return even if I already filed it. I have my tax returns but I can’t get my tax transcript because of this. I don’t know what to do. All of my files are complete. Tax transcript is the only thing that is left. I can’t do anything about it. I don’t want to sign another apartment lease because of this. I talked to my councilor and doesn’t look like she can help me. I reached out to IRS and they said they are behind on processing and they can’t give me a timeline. Please help. If NACA can do an exception

    1. Hello Mewa,

      Unfortunately, there is nothing that NACA can do to help you resolve this problem. The tax transcript requirement is a matter of law, not NACA policy. Tax transcripts have been required for all mortgage applications at any lender for more than a decade as a part of anti-money laundering laws, and any backlogs created by the pandemic are not justification for waiving that law.

      I’m sorry to read of the awkward situation you are in, but the IRS are the only ones who can resolve this for you by getting your transcripts to you.

      Tim Trumble
      Online Operations, NACA

  14. Good beautiful afternoon,

    I was schedule to speak to a counselor on Feb 6 (Saturday), I have received a text message at 530am on the 6th to let me know someone is going to call before hand, so I waited and no one called I check my email and I was to late to add the 9 digit code to join in with Mr.James Brown…Im not computer smart and I was expecting the help before the meeting occur..So now do I have to reschedule?if so that is not until April and I am ready ready to move..?

    1. Hello nikisha L sellers,

      You have been rescheduled for March 16th. Because of the large volume of people registered for each Achieve the Dream event, we cannot come back to make a second attempt later the same day if the member does not respond to the request to join the online meeting in time. We apologize for the confusion.

      Tim Trumble
      Online Operations, NACA


  15. Hello
    I am enrolled in the Naca program.
    I live in South Carolina, and receive rental assistance from SC Housing authority ( Section 8 )
    My question, can my voucher here in SC be used as mortgage payment ?

    1. Hello Linda,

      I’m afraid the real question is if your local housing authority will participate. We are happy to make use of the HOT-PHA program wherever possible, and it is in theory an option nationwide. However, we have found that a lot of local housing authorities aren’t taking advantage of the program.

      You will need to talk with your local NACA counselor or local Housing Authority to determine if the HOT-PHA program is actively being used in your area.

      Tim Trumble
      Online Operations, NACA

  16. Good morning

    I live in NJ and me and my husband has been trying to purchase a home for over 6 months now coming close but getting shut down due to our credit score… We are currently displaced and living with relatives since the home we lived in for over 8 years was recently sold. We would like to apply and get clear guidance to purchasing a home..

    1. Hello Kathi C.,

      Credit scores are not used in the NACA program. The best thing you can do is go to the NACA website and register for a Homebuyer’s Workshop at https://www.nacalynx.com/naca/webfile/member/event/eventWebinar.aspx?txtEvent=AZ . The workshop will give you all the information you will need and is the required first step in the NACA process.

      Tim Trumble
      Online Operations, NACA

      Living with relatives may slow down the process for you a bit but that’s all the more reason to go ahead and get started.

  17. I lost my job due to covid-19 last year but now I’m working make 120K before I was making 55k and a saving of 20k but I don’t have 2 years of W2 because of covid-19 I was let go November 2019 and I spent the 10 months of 2020 without a job until November 2020. I would like to know if I can still be able to apply through NACA?

    1. Hello J Charles,

      It isn’t a matter of IF you can still use the NACA program, but when you would be able to qualify. The bottom line is that you should get started in the program now. Your counselor can look at your individual situation and determine how much income history you will have to rebuild, if any, before you can become NACA Qualified. Additionally, the counselor can advise you on what areas you may have to focus on the reach your qualification as quickly as possible.

      To get started, please register for a NACA Homebuyer’s Workshop at https://www.nacalynx.com/naca/webfile/member/event/eventWebinar.aspx?txtEvent=AZ.

      Tim Trumble
      Online Operations, NACA

  18. Hi, my husband and I are looking to purchase a home outside NY. We attended a webinar in Jan 2021, uploaded all the needed documents, received a date for a counselor appointment. However, that date is next year March 2022. Our lease expires before. We can’t wait that long plus we are not sure how long it take us to fully complete the process after the appointment day. Is there any other way to get through quicker please? In

    1. Hello Shanique,

      Every appointment scheduled at a local NACA office is the first one available. Based on that date, you are pretty clearly assigned to the Newark office, which is backed up further than any other office in the country because of the massive demand.

      Go to the NACA website and register for an Achieve the Dream event. This will allow you to get the process going sooner and not face such a huge delay.

      Tim Trumble
      Online Operations, NACA

  19. Hi my landlord is selling my house my workshop is scheduled April 10th 2021 I have all my documents but few questions if my credit is low but I have monthly income and disabled will I still qualify also I’m in Detroit MI if I’m very fast with everything about how long does process take before you can get a home AND do we get to pick out our home looking in Dearborn

    1. Hello Danielle,

      Credit scores are not used in the NACA program. We will review the last two years of your financial history with regard to budget, on-time payment of obligations of which you are in control and income stability.

      We will determine how much you can genuinely afford and you will choose your own home as long as it is within your affordability.

      All your questions and more are answered in the NACA Qualification workshop online, which I strongly suggest you register for ASAP. You can register at https://www.nacalynx.com/naca/webfile/member/event/eventWebinar.aspx?txtEvent=AZ.

      Tim Trumble
      Online Operations, NACA

  20. Good morning, I have a few questions. I know that credit scores aren’t used, so what determines if you are approved and how much you are approved for? I have a couple of bills that I have to pay totaling close to 10K. I’ve been on my job for 12 years and my annual income is around 49K.I wonder how much I would qualify for. I would like to start your program but reading the reviews it seems as if it’s moving slowly and no one is really getting return calls or follow ups. I live in Atlanta and the market right now is crazy. I’m a first time home owner and would love to put my family in our OWN home. I pay $1100 a month in rent. My landlord wants to sell the home soon. If I can pay $1100 religiously for a home that’s not mine, I can surely pay that or more for something that belongs to me. My mother is retired and lives with me. She get’s a salary every month. Could she go on the loan with me and can I use her income? I have money saved and would like to purchase a home through your program if possible.

    1. Hello Rosetta,

      The vast majority of your questions are answered during our Home Buyer’s Workshop online, which we conduct every other Saturday morning at 9:00am local time. I suggest you register for and attend the workshop. Dates and registration can be found at https://www.nacalynx.com/naca/webfile/member/event/eventWebinar.aspx?txtEvent=AZ . The workshop is actually the required first step in the process anyway, so you have nothing to lose but a little time, and can get the fist step out of the way at the same time you lean how the process works.

      NACA reviews your financial picture for the past two years, with an emphasis on the past twelve months, to determine if you are ready for homeownership and how much you can legitimately afford. Because the process involves an analysis of your overall financial picture, just stating how much money you make doesn’t determine how much you can afford. Remember, NACA is a counseling program, not just a mortgage application process. If for some reason you aren’t ready for homeownership yet, we will continue to work with you and guide you for however long it takes to get qualified.

      It may be possible for your mother to be a co-borrower on the loan. Again, you have to go through the process to determine the specifics as everyone’s situation is different.

      If you really buy into “reading the reviews it seems as if it’s moving slowly and no one is really getting return calls or follow ups”, then you are ignoring the more than 5,000 homes we closed on and $1.5 BILLION in loans created during 2020 (in the middle of the pandemic).

      The NACA program isn’t meant to be fast or easy, but that’s exactly why it works. No detail is overlooked that could potentially give the bank a reason to say no, jack up your interest rate, hit you up for extra fees, etc. As I have written here hundreds of times here, patience and persistence are the most powerful tools in the NACA program. Your commitment is what really makes the difference in the long run.

      I suggest you also download the NACA Qualification Workbook at https://www.naca.com/media/ikmhoprd/84527-naca-qualification_final-for-web_v120.pdf . Give it a through read cover-to-cover and you will understand how the process works and have a good head start on that workshop.

      We’re not perfect, and we do get overwhelmed just because of the sheer number of people wanting our services But the average NACA staff members works 50 to 60 hours per week because the NACA program DOES work if YOU are willing to make the commitment to realizing your dream of homeownership.

      Tim Trumble
      Online Operations, NACA

  21. Good day,
    I have already completed the initial workshop, but I was laid off due to covid and I am now only receiving unemployment pay. All of rent, since covid, has been paid with government assistance programs as well as some of my utilities. Before Covid, I was at my job for a total of 5 years making a $50k salary, and was already paying $1200 rent in the same home for those 5 years as well.
    My question is, are you approving applicants who were furloughed due to covid and are now receiving unemployment benefits?

    1. Hello Wes,

      We cannot approve someone receiving unemployment benefits as it is by definition a temporary source of income. Once you are back to work we can get you back on track to homeownership.

      Tim Trumble
      Online Operations, NACA

  22. I call the toll free number NAca I want to make a appointments for consular how to make appointment after the work shop give the for county office number but is not working at all please help me thank you

    1. Hello Shazia khatoon,

      The number to call is 425-602-6222. Our NSR’s are available Monday through Friday from 9:00 am to 6:00 pm Monday through Friday. Please note that there is no “music on hold”, so please be patient until it is your turn for your call to be taken by an NSR.

      Tim Trumble
      Online Operations, NACA

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