TTrumble

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 6,969 total)
  • Author
    Posts
  • in reply to: Where’s the TECH SUPPORT section? #77104
    TTrumble
    Member

    Hello @o0o7,

    Definitely use the Windows based computer. While the suggestion from @Nelsont about checking on the website for specs is very good, we now use Zoom instead of GoToMeeting, so please check on the Zoom Website.

    Typically the specs required for a webcam to work properly are listed on the box. It really shouldn’t be that hard. The odds are that the lowest price webcam on the shelf will take care of you just fine. Just read the packaging. If it says it works with Windows 7, you’ll be fine.

    Tim Trumble
    Online Operations, NACA

    in reply to: NACA shock payment backdate? #77103
    TTrumble
    Member

    Hello @buharyaw,

    If your savings have already met the Payment Shock requirement prior to your intake appointment, they can indeed be counted toward your Payment Shock requirement. What sometimes confuses people and trips them up is that you must continue to save the Payment Shock each and every month without fail until you close on your home.

    In short, based on what you have written, you have met that requirement with regard to getting qualified. Just keep saving, check that item off the list and focus on meeting all the other requirements for getting qualified.

    Tim Trumble
    Online Operations, NACA

    in reply to: Kudos to NACA #77102
    TTrumble
    Member

    Hello rashad3000,

    I’m happy to read that things are going so well. You’re absolutely right that it helped for the member to be well informed about the NACA program and organized. It DOES make a difference!

    Please keep us updated!

    Tim Trumble
    Online Operations, NACA

    in reply to: Need to come back to NACA #77101
    TTrumble
    Member

    Hello rashad3000,

    You nailed it, brother.

    Even with the restrictions and safeguards put into place after the crash in 2007, predatory lending is alive and well in America.

    This story not only speaks to the greed that is still out there but how our lack of financial education in this country hurts the average consumer, especially those who are often targeted by financial predators. It also demonstrates why the NACA program begins with a full budget analysis and determination of what the member can truly afford instead of how much can be squeezed out of the homebuyer.

    What’s also sad is that because the loan hasn’t “seasoned” for 12 months, it takes any idea of even attempting a modification off the table. Unfortunately, @jlesa45 is simply going to have to take her lumps when selling the home, and that STINKS. But, once she’s out from under that weight, we will be able to help her recover and obtain a home she can genuinely afford.

    Tim Trumble
    Online Operations, NACA

    in reply to: NEW COUNSELOR #77036
    TTrumble
    Member

    Hello vana070890,

    Lots of people ask to change counselors, but it is almost never a good idea. Even if you feel you are having trouble communicating with your counselor or things are not moving as rapidly as they should, the only thing you are likely to accomplish is moving your file from your present counselor’s stack to the bottom of the new counselor’s stack, which is almost guaranteed to be just as big, and now the new counselor has to learn yrou file from the beginning when it finally gets his or her attention.

    Additionally, you’ll likely face a setback in getting an appointment. At present some offices may be able to get you in sometime in late December, while others are already scheduled a year in advance, and the situation is no better for remote counselors.

    In short, you’re more likely to just be shooting yourself in the foot by changing counselors.

    It is the office manager or Regional Director who must approve a change of counselor. A National Service Representative does not have the authority. Even if it is approved, there’s no guarantee that you’ll get the counselor you request. With the overwhelming number of people seeking NACA’s services, it’s just not possible.

    Finally, even if you do switch counselors, it is the one and only opportunity you will have to do so unless the counselor leaves NACA. Otherwise the counselor-hopping that would likely happen would actually grind the system to a halt.

    I don’t mean to be a Debbie Downer here, but I have always preached that patience and persistence are the way to succeed in the NACA program, and it definitely applies where your counselor is concerned.

    Tim Trumble
    Online Operations, NACA

    in reply to: Child Support Income or MRF? #77034
    TTrumble
    Member

    Hello LilEngine7,

    As long as the child support payments are court ordered and will continue for at least five more years, they can be counted as income. The interstate issue is not a factor. Please make sure to provide a copy of the child support order showing that the summer visitation and suspension of payments are part of the order. With that we can include the child support, and the payments will be averaged our over 12 months.

    Tim Trumble
    Online Operations, NACA

    in reply to: Need to come back to NACA #77033
    TTrumble
    Member

    Hello jlesa45,

    I am truly sorry for what happened. Sadly, it demonstrates one of the major reasons we are here. Even when it is better to wait, there are still plenty of realtors, lenders and others who will push you into a home you just can’t afford for the sake of getting a larger paycheck.

    You can largely pick up where you left off with the NACA program. First thing to do: Please go ahead and get the documents in your file updated: Paystubs, bank statements, credit card statements, tax returns, W2’s, the whole nine yards. After that, schedule an appointment with your counselor to get the wheels turning again.

    You will need to have the current home actively on the market for sale before you can be qualified, and will have to close on the sale of the present home before you can close on the purchase of the new home. As nelsont noted, you will have to provide the documentation on the sale of the present home and will have to clearly demonstrate how you are going to take care of any deficiency balance that is created as a result of the sale.

    Please reach out to me personally and keep me updated. Yours is definitely a story I want to follow.

    Tim Trumble
    Online Operations, NACA

    in reply to: My NACA Experience #76918
    TTrumble
    Member

    Hello Humble87,

    I’m sorry to see you have had an unsatisfactory experience so far. There’s always two sides to every story, so I would like to have someone review the file and get to the bottom of the situation for you.

    Please contact services@naca.com with your name, member ID number and Forum screen name. I will refer your post over to the person who will receive your email and will review the file so we can determine exactly what is needed to keep you moving forward.

    Tim Trumble
    Online Operations, NACA

    in reply to: Predatory Loans #76913
    TTrumble
    Member

    Hello tmyers93,

    This sounds like there’s quite a backstory to the circumstances surrounding these loans. You are simply going to have to discuss it with your counselor to determine exactly how to deal with it other than simply settling and paying off the debt.

    Tim Trumble
    Online Operations, NACA

    in reply to: AMI Tax Year Question #76911
    TTrumble
    Member

    Hell All,

    Overtime is only included if there is already a history of consistent and overtime over the past twelve months as shown on your paystubs and VOE form, and if the employer verifies that the overtime is likely to continue for the foreseeable future.

    Tim Trumble

    in reply to: 5-Year Rule #76888
    TTrumble
    Member

    Hello nacaforums2021,

    You can buy another property whenever you like. However, you must continue to live in the home you bought through NACA for the entire time you have the NACA loan and may not use it as a rental property under any circumstances.

    If you use the second property as a rental, that is something over which we have no control. But the NACA property must be your primary place of residence.

    The terms of your membership agreement and mortgage specify that we can collect the $25,000 and, if necessary, foreclose to enforce this requirement.

    All that having been said, your simplest solution is to refinance the NACA loan. You will have then replaced the NACA loan with an entirely new one and would therefore no longer be subject to the terms of the NACA loan.

    In short, either make the second property the rental and continue to live in the NACA home or do a re-fi on the NACA home so you are free of the requirements.

    Tim Trumble
    Online Operations, NACA

    in reply to: Refinance NACA loan #76886
    TTrumble
    Member

    Hello vhcortez81,

    I’m afraid you’re over-thinking things a bit.

    A refinance is, by definition, obtaining another loan to pay off and replace an existing loan.

    If you refinance, you will no longer have the NACA loan and in turn will no longer be bound by the requirements of the NACA loan, so you won’t have to get permission from us for anything.

    You only have to obtain a release of the $25,000 lien at the time you refinance. Please email your request to releases@naca.com when you are getting ready to do the re-fi.

    Tim Trumble
    Online Operations, NACA

    in reply to: Time from bank application to initial review? #76881
    TTrumble
    Member

    Hello cassandra,

    Thanks for the update. Definitely good news! Stay on top of things for sure.

    Please keep us updated on your progress.

    Tim Trumble
    Online Operations, NACA

    in reply to: Submitted for Qualification 14 Days Ago #76879
    TTrumble
    Member

    Hello AngelJordan,

    If the landlord can’t/won’t respond or complete a VOR, you can prove that you have paid the rent by means of cancelled checks, stubs from money orders or electronic payments on your bank statements.

    Twelve months of on time rent payments are required, so if you move you can show the payments to the new landlord, or saving your full desired payment each month if you move in with family, but will have to still provide proof of payment to the old landlord to complete the twelve month requirement.

    Tim Trumble
    Online Operations, NACA

    in reply to: 1.5 years and still not qualified #76877
    TTrumble
    Member

    Hello netnuevo,

    Whenever you have issues contacting your counselor is to speak with a NACA National Services Rep (NSR) by calling 425-602-6222. The NSR can give you a quick update on your file and help you get in touch with your counselor.

    Tim Trumble
    Online Operations, NACA

Viewing 15 posts - 1 through 15 (of 6,969 total)