I have never been able to see anything in my webfile. I contacted member services at one point and they informed me that they wouldn’t be able help, they can only email me documents. Also, when I checked Citibank website I wasn’t able to see any conditions. However, my MC contacted me and email me a few conditions. If it weren’t for her email, I’d never know I had conditions. Our file was submitted on 9-9-18. On 9-14-18 my Mc emailed our lender lender conditions. We immediately corrected items and returned the documents. My questions is, best case senario, how long does bank take to respond?