Virtual ATD Event putting everyone else’s file on hold?

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  • #68039

    @NLaw88 It was told to me that credit access should be done 10 days after contract in my purchase workshop so I would not wait any longer. I’m in credit access now and it is taking forever due to communication difficulties. I have emailed and waited, but It’s been radio silence since the virtual event started. I can’t seem to connect with anyone.

    Ive been under contract since 4/29. My file was submitted for credit access this past Tuesday (5/12). Got conditions, Wednesday (5/13) and addressed them in under an hour. I was supposed to meet with my counselor to follow up that evening, but he wasn’t online for the meeting and I couldn’t reach him by phone of course. Now it’s been radio silence since then. My file status went back to property identified-Housing Search. It may have something to do with my inspector uploading my report, but I have no way of knowing.

    What is one to do to keep their file moving and keep communication going while these virtual events are going on? These are challenging times and I honor the work being done by all NACA staff. Emails aren’t working and I don’t want to flood anyones inbox but we can’t call. Member services & mortgage department can’t be reached by phone.

    #68040
    Nelsont
    Member

    You have to look at the timelines as guidance but not take them as gospel. It took me 3 weeks to go through credit access. From what I remember I had 10 days from submitting the contract to upload the inspection report. I think maybe what they meant was you should have your appointment within 10 days? In any event it is just like qualification. Sometimes it gets drawn out sometimes it doesn’t. Don’t worry. Try to stay calm.

    #68042
    NLaw88
    Participant

    @Nelsont Thanks! I can totally relate with everything @surpriseninja is saying right now and I’ve also been checking my feelings at the door as I’m confident that everyone at NACA is spread thin and the last thing they need is another disgruntled member. I’ll send another email and cross my fingers.

    #68043

    Thanks for the reassurance @Nelsont I will do the same @Nlaw88. Fingers crossed.

    #68057
    kjenkins79
    Participant

    I wish I could get to the point to put in a contract. I have been trying to get a property specific letter since Wed to submit my offer. I am a bit disappointed in how they are putting participants who have been qualified on the back burner

    #68058
    purdynerdy
    Participant

    @kjenkins79

    Can you print it off your webfile? I had to do that when I was making an offer over the weekend.

    #68059
    kjenkins79
    Participant

    @purdynerdy we attempted to but it does not have an area or at least we have not been able to locate where the seller contribution gets entered.

    #68060
    purdynerdy
    Participant

    Ah OK. We didn’t ask for sellers contributions.

    #68061
    azallin
    Participant

    My MC emailed me back after the ATD day ended and my file was sent back to BOA. I had emailed him and the mortgage department several times and emailed the office administrator/front desk person. At the end of the day you have to continue being a polite pest. The VVoE people called me this morning to get the number for my HR so I’m hoping that means I’m on track to close on time.

    I thought they have to complete that within a week of closing but maybe I am wrong with the timeframe?

    Even with all this extra work we do and constant emails, calls, etc. NACA is still worth going through. I tried to get my brother to go through the program but he didn’t want to go through the work and organization that we do through NACA. He just went under contract for a home and his mortgage is going to be $1900 a month. His home is $25k less then mine. I will be looking at $1270 a month. His taxes are $250 more per month for his area. Considering some rough math, with NACA his payment would have been around $400 less per month at the bare minimum considering the down payment and closing costs he is putting up.


    @kjenkins79
    When I was trying to print off my letter it wouldn’t let me and I had to go through my MC. Maybe this is an IT issue and calling them may be worth a shot?


    @surpriseninja
    I’m not sure what your local NACA office is like but at mine the office administrator/Front desk person has been able to get my MC to respond to me within 48 hours. The only time I’ve gotten through to mortgage department is by calling immediately at 8(or 830) EST, which is 5/530 my time. Same thing with getting in touch with member services without spending 3 hours in the que.

    • This reply was modified 9 months, 2 weeks ago by azallin.
    • This reply was modified 9 months, 2 weeks ago by azallin.
    #68064
    Nelsont
    Member

    @azallin not sure about your family dynamic but if I were you I would ask your brother how much his mortgage is every time I saw him. ;p

    #68065

    Thanks @azallin I will try that next time I email. And absolutely NACA is worth it. That’s what I remind myself all the time when it gets frustrating. I went the conventional and fha route and saw what my payment would be for a home like the one I’m under contract for now. It’s a 500 dollar difference not including PMI. I live in a high cost area and I’m a single, early career teacher. I wouldn’t be able to get the house I truly desired any other way. I’m glad you were able to see movement and hope we all see some movement soon 🙂

    #68103

    Just wanted to update. My counselor contacted me this morning to address conditions and resubmit for credit access. It’s definitely all hands on deck for everyone. I made sure to thank him repeatedly lol. Just another testament that things are still moving, even if it’s a bit challenging to connect right now.

    #68175
    Al92
    Member

    Are you guys keeping your Web-File up to date with your current bank/cc statements and paystubs at bank app stage?

    Im not aure if I should keep uploading them or pause.

    I have received my Initial CD this morning.

    #68177

    I’ve read on here to keep uploading until closing

    #68178
    azallin
    Participant

    @Al92 Congrats on getting your Initial CD! Until you have the keys in your hand just keep uploading. What was the time frame from addressing your last condition and getting your Initial CD?

    • This reply was modified 9 months, 1 week ago by azallin.
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