Uploading Documents

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This topic contains 4 replies, has 4 voices, and was last updated by  tnphomebound 3 weeks, 4 days ago.

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  • #48873

    aridanisays
    Member

    Hello! I have my intake appointment in July and we are working on uploading documents – we are having a lot of trouble.

    I have attempted to upload the same single page on 3 different browsers (chrome, safari, IE) on 2 different computers (mac/pc) with the same error message:

    aaaCould not find stored procedure ‘WEB_SAVE_VOTER_REGISTRATION_SP’.

    I’ve emailed my counselor and am waiting on a response. I’ve made sure the document was under 20MB.

    Considering how much documentation we need to upload, this has been incredibly frustrating.

    Any help?

    #48874

    firsthome012
    Member

    The next best thing is to email it to your file. Your email should be email(nacaid#)@nacalynx.com

    #48879

    aridanisays
    Member

    Thanks so much for your response. Its just that one particular document that gives me a hard time. I ended up uploading other documents without trouble. I suppose that’ll have to be the one document I bring in to scan, but I’ll also give the email a shot too.

    #48887

    TTrumble
    Member

    Hello aridanisays,

    Make sure the document is in a PDF format when you send it.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #48894

    tnphomebound
    Member

    Hi aridanisays,

    I found the two best ways to get documents to my file that never fail me is one, of course, to upload directly to your NACA file and two is fax with your NACA cover sheet. I found that email is inconsistent and sometimes fail and sometimes does not make it to my file. Hope this helps. 🙂

    tnphomebound

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