Thanks so much for your response. Its just that one particular document that gives me a hard time. I ended up uploading other documents without trouble. I suppose that’ll have to be the one document I bring in to scan, but I’ll also give the email a shot too.
I found the two best ways to get documents to my file that never fail me is one, of course, to upload directly to your NACA file and two is fax with your NACA cover sheet. I found that email is inconsistent and sometimes fail and sometimes does not make it to my file. Hope this helps. 🙂