Successfully Uploading Documents

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    JJD070408
    Participant

    We have been religiously uploading/updating our web file for the last 4 month in preparation for our ATD. Our ATD was last week, and unfortunately our MC wasn’t able to see anything we have uploaded. After 4 months of preparation, we were left frustrated knowing that after all the preparation we were left more confused than when we started. She was able to pull our credit and input income from our taxes and one paystubs that I had to upload during our appointment. Even with that, we didn’t feel that all info were entered incorrectly. Then her computer stopped communication with our web file and was told that we had to reschedule our appointment. Fortunately, I did anticipate having problems with this ATD and scheduled another one immediately. Instead of waiting until February, we have one this December. How can I make sure that all documents are uploaded and viewable by my MC prior to our appointment? We originally uploaded it via Google, and will be doing email this time around. Will our new MC verify all the data entry our ATD MC entered? Thank you!

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