Remote MC – How to sign up

This topic has 3 voices, contains 3 replies, and was last updated by TTrumble 453 days ago.

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May 3, 2013 at 9:11 pm #7467
nattylioness	I am having a difficult time signing up for a remote MC. Everytime I select the MC, the date and time and hit submit, nothing shows up under the heading “Your scheduled appointment is the following: ” It is blank despite doing all of the above. Hope someone can help. Not sure if I am missing something. Thanks in advance.
May 4, 2013 at 7:59 am #7478
BeeGood	Hi nattylioness, A couple of weeks after I went to the NACA workshop I got two emails, one with my NACA ID and one saying I was scheduled for a remote counceling session. It was cancelled and rescheduled for the following day with my current counselor, Theresa Hilton. When I got the original email, I could see the appointment on my Webfile and I can currently see the follow up appointment, but it doesn’t allow me to confirm appointments. I don’t think the appointment feature works 100% of the time so I believe that you have to call your local office to schedule your intake meeting. I’ve never talked to anyone at my local office but I imagine they would be able to assign you to a RMC. Good luck and keep us posted!
May 4, 2013 at 5:35 pm #7483
nattylioness	Thanks BeeGood for responding. I will call the my non-so-local (smile) office on Monday. I like the RMC idea and the idea of not having to drive an hour away to accomplish the same thing I can accomplish remotely.
May 6, 2013 at 2:57 pm #7491
TTrumble	Hello all, The online appointment scheduling function is only for members of our Home Save Program, not the Purchase Program. You will need to contact NACA by phone , email or in person to schedule a Purchase Program appointment. Tim Trumble Online Operations, NACA ttrumble@naca.com

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