nattylioness
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I am having a difficult time signing up for a remote MC. Everytime I select the MC, the date and time and hit submit, nothing shows up under the heading “Your scheduled appointment is the following: ” It is blank despite doing all of the above. Hope someone can help. Not sure if I am missing something. Thanks in advance.
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BeeGood
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Hi nattylioness,
A couple of weeks after I went to the NACA workshop I got two emails, one with my NACA ID and one saying I was scheduled for a remote counceling session. It was cancelled and rescheduled for the following day with my current counselor, Theresa Hilton.
When I got the original email, I could see the appointment on my Webfile and I can currently see the follow up appointment, but it doesn’t allow me to confirm appointments. I don’t think the appointment feature works 100% of the time so I believe that you have to call your local office to schedule your intake meeting. I’ve never talked to anyone at my local office but I imagine they would be able to assign you to a RMC.
Good luck and keep us posted!
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nattylioness
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Thanks BeeGood for responding. I will call the my non-so-local (smile) office on Monday. I like the RMC idea and the idea of not having to drive an hour away to accomplish the same thing I can accomplish remotely.
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TTrumble
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Hello all,
The online appointment scheduling function is only for members of our Home Save Program, not the Purchase Program. You will need to contact NACA by phone , email or in person to schedule a Purchase Program appointment.
Tim Trumble
Online Operations, NACA
ttrumble@naca.com
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