Qualification

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This topic contains 4 replies, has 3 voices, and was last updated by  TTrumble 3 months, 2 weeks ago.

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  • #42487

    Jonla13
    Member

    Our MC submitted our file for qualification 2 weeks ago. I thought that the process only took 3-5 days upon submission. Are the underwriters that backed up? When they are backed up is it normal for them to take two weeks or longer? I know patience is the key to NACA. I just wanted some general information.

    #42500

    southflorida
    Member

    I think UW is taking longer because of the Achieve the Dream events

    #42542

    TTrumble
    Member

    Hello Jonla13,

    The underwriters are backlogged, and it’s not just from the Achieve the Dream events. Like the rest of the real estate and mortgage industries, summer is the busiest time of year, so the workload gets bigger. Add to that the still-increasing demand for the NACA program in general (which is actually why we created the events, to help ease the burden and backlog), it’s just scramble time for the underwriters, period.

    The events have actually helped speed the process along as they were meant to do. With the on-site team of underwriters and a “back room” team in Charlotte all putting in 16 to 18 hour days (seriously) during the events, they are cranking out a LOT of work! And yes, we have hired a bunch of new underwriters over the past year and a half! It’s just simply that big of a job to do…

    That being said, if it has been two weeks, you definitely need to contact your counselor and NACA Member Services and be a “polite pest” about where things stand.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #42835

    Jonla13
    Member

    Just an update people. I got back my file with conditions on June 18th. My MC resubmitted my file with the conditions satisfied on June 20th. I still haven’t heard anything and my MC hasn’t heard anything either. What should be the next steps? I know everything is busy with events and the housing season and everything, but I feel like I should have heard something by now.

    • This reply was modified 3 months, 3 weeks ago by  Jonla13.
    #42859

    TTrumble
    Member

    Hello Jonla13,

    Yes, you should have heard something by now. Contact your counselor and ask him or her to contact the underwriter with an inquiry.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

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