Problems with electronic signature

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #7667
    vrolok
    Participant

    I just went to the Baltimore workshop at the convention center and most of my documents were uploaded there. My account was created and I got my ID. I can login to my online account with no problem but when I try to electronically sign my task list, minimum required funds, or any other form in the website, I get the message that there is an error and to make sure that the email address I’m entering is the one on record. Of course I am entering the right email address, it is where I am getting every NACA email!
    Can someone please help me with this, I would like to submit all the necessary files and sign all the forms so I don’t get delayed through the process.
    Thank you!

    #7741
    TTrumble
    Member

    Hello vrolok,

    Your fastest and easiest solution is probably to use the Live Chat feature on the home page of our website at http://www.naca.com. A NACA rep can review your file and try to resolve the problem for you.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #8100
    vrolok
    Participant

    Dear Tim,
    I just wanted to enter the forum and thank you for your help. I did as you said and got my problem fixed. Today I finished uploading all the documents I was asked before my appointment in exactly one week. Hopefully everything goes smoothly then.

    #8112
    TTrumble
    Member

    Hello vrolok,

    Always glad to help! Please keep us updated on your progress.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #8666
    jasonyork
    Participant

    I have the same problem I hope your suggestion will provide some good help for me.

    • This reply was modified 7 years, 3 months ago by TTrumble.
    #12185
    jenferrer
    Participant

    Thanks for vrolok’s help. My problem is solved.

    #12211
    TTrumble
    Member

    Hello jenferrer,

    This is exactly why we have the Forum, so members can share information and help each other through sharing their experiences and questions. Glad we could help!

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #14987
    detwoodbridge
    Participant

    Is the Live Chat feature still available? If so, are there time restrictions? I can’t seem to find it on the website.

    Thank you!

    #15020
    TTrumble
    Member

    Hello detwoodbridge,

    The Live Chat function now is only available to those in our Home Save program. Unfortunately, too many people in the Purchase Program were trying to use it as a way to try and do an end-run around their counselor, who is ALWAYS your first point of contact regarding your file.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    • This reply was modified 5 years, 7 months ago by TTrumble.
    #66176

    I also search for some answers about this, thank you for this…

Viewing 10 posts - 1 through 10 (of 10 total)
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