Post Closing HAND Payout

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    Can anyone tell me if there is a process in order to get HAND funds outside of a Certified Contractor?

    We closed almost a year ago and there is only one Contractor in our state that is on the NACA Certified Contractor list, that will still work with NACA. The problem is that he seems very shady – not trustworthy.

    I was thinking that we could hire our own – out of pocket – contractor and get reimbursed from the HAND department after their inspections.

    I don’t know of other options.


    Hello bigdaln,

    I’m afraid it just doesn’t work that way. The contractor is simply going to have to become NACA certified. As long as they are properly licensed and insured, they should be able to get certified rather easily through the HAND department.

    While HAND processes all the paperwork, the rehab/repair funds are actually held by the bank in an escrow fund, so there’s no getting around the process.

    Tim Trumble
    Online Operations, NACA


    Thank you for getting back to me.

    While contractors can get certified by HAND rather easily, I have received estimates from six different contractors, talked to multiple others and simply none of them will work with NACA. Our repair list is over $30k and still they are not willing to do anything to take on the project (e.g. paint, flooring, etc.

    The one “person” (not company) in the state of AZ that is willing to work with NACA is dishonest and explained to me multiple ways to take advantage of NACA’s hand department. He also stated that he is waiting as long as three months to get paid on different jobs he has done.

    I don’t see any other option.

    I would love it if we could have one contractor get started right away. This is just not happening.


    @bigdaln Hi how are you making out? Can you share why the other contractors are reluctant to work with NACA?

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