no response/frustrated

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  • #3779
    28f311
    Participant

    I attended the NACA event on 7/12/12 and since then have been unable to speak with a voice from NACA. I have sent e-mails and called every number they have given me which is no help. I have contaced the Newark office who tell me its in the hands of the NACA negotiators. HELP ME. I dont want to lose this house!!

    #3820
    TTrumble
    Member

    Hello 28f311,

    At the event, you were adivsed to continue to monitor your NACA file on line at least twice each week for updates, all new information will be readily visible there. Our Member Srevices line is open every day at 888-404-6222, option 4, so you should have not had any problems reaching someone. You may also log in to your NACA file on line and schedule a telephone appointment with a negotiator.

    Please let me know if you continue to have trouble reaching someone.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

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