MC changed to out of state office

Home Forums Purchase Program MC changed to out of state office

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    Z’s mom

    I just found out earlier this week that there are no MC in the office here in Birmingham, AL, which was the office for the whole state of Alabama. I was transferred to the Atlanta office which isn’t very responsive (multiple unanswered emails to new MC). I’m sure they’re extremely busy. But it would have been nice to be given notice of where I’m transferred to and possibly an option on which office I wanted to work with. I finally found a house, and am supposed to be signing a P&S today, but I’m worried that there will be multiple delays with processing that will delay closing. For any of you with MC in out of state offices have there been issues? Is it normal to not get a response? Can you change to another state? Maybe Mississippi isn’t as busy. Just questions as I have not been given any indication of when someone will be back in the office here.


    Hello Z’s mom,

    Due to the current pandemic all of NACA’s services are being done virtually so this transfer means your file will not be handled any differently than if it were still in the Birmingham office. Your file was transferred specifically to the Atlanta office so it could be handled by a mortgage consultant who is licensed for the state of Alabama as the law requires. This change will not cause any additional delays to your homebuying process.

    Don’t worry about the change, continue on as normal. You Got This!!
    Keep us updated on your homebuying journey!

    Online Operations, NACA

    • This reply was modified 1 month, 1 week ago by TTrumble.
    Z’s mom

    @Abrielstange thanks for responding. I’m going to take your word for it! Moving forward as advised.

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