Login error

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This topic contains 3 replies, has 2 voices, and was last updated by  TTrumble 3 months ago.

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  • #41764

    kpearce88
    Member

    I’ve been really busy and slowly uploading documents online. Uploading has been really glitchy. I uploaded stuff about too weeks ago and it still shows pending. Found a tip on here to forward an email with attachment. Some items don’t show being received yet. Anyway, I go to log on today and I’m getting an error

    View post on imgur.com

    Anyone else having issues? I don’t have a counselor assigned yet and hoping they didn’t disable my NACA ID.

    #41772

    TTrumble
    Member

    Hello kpearce88,

    The issues you describe almost certainly have the same cause, using your phone instead of a Windows PC.

    The NACA-Lynx system is optimized to run on Microsoft Internet Explorer. Other browsers such as Safari, Google Chrome, Firefox, etc. will experience problems.

    Use a Windows-based PC and you should be fine.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #41876

    kpearce88
    Member

    I was told about Internet Explorer when I called the other day. I have a Mac so I have to figure something out.

    #41881

    TTrumble
    Member

    Hello lpeaerce88,

    I believe there is actually a version of Internet Explorer for Mac available as a free download. A quick web search should give you a couple of options.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

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