Lack of Response from HAND Department

Home Forums Purchase Program Lack of Response from HAND Department

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #68125
    purdynerdy
    Participant

    I have some required repairs and wishlist item for which I need a scope of work to generate a rehab budget.

    I’m having difficulty reaching my RS after initial speaking with him May 8th. I submitted all my bids and signed the rehabs disclosure. I’m been emailing him, rehab relationship coordinator, and HAND. The RS has been sent a 24 hr tickler and I followed up after the 24 hr period passed.

    I’m not sure what to do to get him to respond. My bank application has been approved, but those numbers will have to change. I’ll continue to call and email them everyday until I get a response, but it shouldn’t be this hard.

    Any advise?

    #68126
    Al92
    Member

    My repairs were cleared by hand without major issues.

    Best way for me was to leave VM to my RS and I requested to talk to any available RS. They should be able to help you.

    #68127
    purdynerdy
    Participant

    I’ve called and left VM and followed up via email since Wednesday of last week.

    I’ll try and see if I can connect with another RS.

    Thank you!

    #68162
    purdynerdy
    Participant

    Turns out that my RS left NACA.

    However, I was able to connect with someone who was incredibly helpful! He gave me some very important information. He scheduled a follow up and will work to get my file out by Friday (I need my contractor to update my estimate first).

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Follow us on Facebook RSS Feed Follow us on Twitter