HAND Escrow

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    HELP!! I need help recouping funds from my escrow account. Due to lack of timely communication from HAND at the start of the rehab project, we moved forward with a licensed contractor to start the job. My father provided the funds to pay the contractor for half of the job. We have now completed the work, signed off by NACA but need to get the contractor paid for the last bit and get my father reimbursed. I am told there is no reimbursement if monies did not come from my account, and a contractor cannot be paid for half of the job. Is there an ombudsman or anyone that can provide guidance? I’m not no(s) but no solutions. Whether or not the funds are provided to me, I am repaying a monthly mortgage based on that escrow amount.

    Thank you!

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