Finally Closed But…

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  • #34372
    charice80
    Member

    Hey guys,

    I finally closed on Friday 9/23! I am beyond excited!!! Yay

    But now a whole new set of issues…I am going to be doing renovations with HAND and it seems like it’s the same problem with not being able to get in touch with someone.

    Does anyone have experience working with HAND…any advice or tips you can share?

    Thanks

    #34373
    Tru
    Member

    Congratulations!!!!!!

    #34425
    charice80
    Member

    Thank you @tru

    #34447
    acruse
    Member

    I’m in the same boat! We signed all our loan docs on 9/16 and closed on 9/20. I emailed our HAND coordinator to ask about beginning work but have not received any response yet. I’m going to call member services and see if they can pass along a message to me or tell me the next steps. We just have one project, but I would like to have it done as soon as possible.

    #34606
    nfreniere
    Member

    be patient but keep reaching out.

    If you can speak to several HAND reps then they will communicate internally with your rep and that will usually get the ball rolling.

    don’t assume anything and stay on top of it but always be polite.

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