Eligible if I own another home?

Home Forums Homesave Program Eligible if I own another home?

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  • #647
    maggie
    Participant

    My question is if I own more than one property can I still get help from the homesave program on the home I occupy?
    I called ealier today I asked the same question, I was placed on hold and the rep came back and stated there had been a change regarding that “statement” (The only homeowners not eligible are investors who own other properties, found on the home page under Homesave program) but when I called the Oakland office to schedule an appointment they stated I could not get help from NACA and they gave me a number to contact NID! Was it because this is too recent that the Oakland office just has not been updated with this change or did I get the wrong info from the call center?

    #662
    TTrumble
    Member

    Hello maggie,

    There have been recent, though minor, changes to our multiple-property restriction, and they can be a bit confusing, even to our staff.

    Originally, if you owned more than one property, we we forbidden from helping you at all. A few months ago, members who came to Save the Dream or American Dream Events who owned more than one property were able to go see their servicer if they were in attendance at the event. However, they could not be counseled, have a proposal created or be advocated for by NACA.

    Very recently, things have opened up just a wee bit more. IF you attend an American Dream Event, IF your servicer is in attendance AND IF the mortgage you need help with is for your primary residence, then NACA can now counsel and create a proposal for you at the event before seeing your servicer. All three criteria must be met before we can help however.

    Presuming that you are in California because of your reference to the Oakland office, our next West Coast events will not be before September at the earliest, since our tour schedule is already set through the end of August. Should you have any other questions, feel free to contact me at the e-mail address below. I wish you the best!

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

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