Condition *SUSPENSE* Identity Alert- Non Residential Address

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  • #66392

    This was just put on our file..

    *SUSPENSE* Identity Alert- There is a discrepancy between the address information in the credit report versus what is on the loan application (The credit bureau has identified the address as non-residential) for both applicants.

    Anyone had this before? I don’t see any non-residential addresses on our credit reports.

    #66433
    TTrumble
    Member

    Hello BakerTheBaker,

    That’s a new one, even for me. You will need to get with your counselor ASAP to figure out where the discrepancy comes from. When you figure it out, write a Letter of Explanation immediately and get it into your file so your counselor can get your file back in the bank’s hands.

    Tim Trumble
    Online Operations, NACA
    ttrumble@naca.com

    #66436

    We found the discrepancy, but my MC has not gotten back to us, neither has the office manager. The Processing department was super helpful, though. I considered writing an LOE,so I will do that.

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