Please do not bypass posting on this Forum…

Hello Members and Forum Visitors,

As many of you are aware, we created a new version of the NACA Forum roughly two months ago after experiencing significant problems with the old version during a system upgrade. Since that time, a phenomenon has occurred that I have to ask our Forum members and visitors to please stop doing.

The previous version of the Forum included the ability to send personal messages and e-mails to other members, a feature which the new version does not have. As a result, I have included my e-mail address in my Forum signature so members will be able to reach me directly when I have advised them to do so. However, several people, especially new visitors to the Forum, have bypassed the Forum completely and e-mailed me directly instead of posting their questions or concerns here on the Forum.

Please understand that this practice defeats one of the key purposes of the Forum, to help NACA members share their experiences and learn from each other. As unusual as your concerns may seem, it is very probable that other NACA members are experiencing something very similar to you. Many of your questions are in fact far more generic than you may think. By sharing the information through the Forum, we are able to help educate everyone who comes to the Forum either as a member or visitor, making it possible to maximize the effectiveness of the advice and direction we give our members.

While most of the e-mails I have received have started out with very kind comments like, “I saw your e-mail address in the forum, and you seem so helpful…”, YOU can be of great help by not bypassing this Forum and allowing us to help as many members as possible through this medium.

Please remember to NEVER post any personal information in the Forum, including your NACA ID number. Should your question require a review of your file for specific information, you will be asked to e-mail your name and ID number at that point in time. We also keep a database of our Forum members, so once we have that information, we will have it available for future reference if needed.

Once a direct e-mail correspondence has started, we will continue to communicate that way to protect your personal information and details of your file.

I’m sure everyone is aware just how massive the demand is for NACA’s services in both our Purchase and Home Save programs. By making use of this Forum to share questions and experiences we can help the most people possible whether they are attempting to save their home or become new homeowners.


Tim Trumble
Online Operations, NACA

Posted in Uncategorized | 36 Comments

Another Predator Stopped –

Courthouse News service reports reports that a judge has ruled “First One Lending and its president must stop claiming an affiliation” to NACA. One more predator stopped! STORY

Posted in Uncategorized | 10 Comments

Bruce Marks with President Obama

NACA Founder and CEO Bruce Marks while taking a break from the Richmond Event talks to President Obama at his campaign kick off rally in Richmond,VA regarding the issues that struggling homeowners with government backed loans are facing and how his administration needs to work harder on fixing FHA.

Posted in Save the Dream, Uncategorized | 24 Comments

NACA-Alert – FHA Borrowers Take Action – FHA Accountability Campaign

Dear FHA Borrower,

If you have not obtained an affordable solution with your FHA mortgage, this message is very important. While NACA has been extremely successful modifying mortgages, FHA mortgages have been the most difficult. Thus we need to take action and ask President Obama why he is failing homeowners who have a government-backed FHA mortgage.

While the best solution for a FHA borrower is the FHA-HAMP solution, FHA makes it extremely difficult to obtain this solution. This solution reduces the outstanding principal by up to 30%, reduces the interest rate to the current market rate which is about 4% (the reduced principal must be repaid at the end of the loan term), and extends the loan term to 30 years. While this solution is not as good as ones provided by other lenders, where interest rates are reduced to as low as 2% and a portion of the outstanding principal eliminated, FHA-HAMP is the best option available at this time.

We need you to take action NOW if you have not yet received an affordable solution by doing the following:
1. Call the FHA National Servicing Center (“NSC”) at 877-622-8525 to file a complaint. They are responsible for assisting FHA borrowers who have had difficulty working with their lender. Please do the following:
a. Provide the NSC with your FHA case number. Get your case number from your lender, FHA case number can be found in the top left corner of your HUD 1 settlement statement received at closing or NACA (contact NACA at
b. Insist on filing a complaint. Do not take no for an answer.
c. Request a FHA-HAMP solution (i.e. reduce your principal by up to 30% and reduce your interest rate)
d. Tell the NSC you are working with NACA.
e. If you are denied an affordable solution by FHA, obtain the reason and provide that to NACA at

2. If you are not satisfied with the NSC response, please take the following action.
a. Contact FHA Commissioner Carol Galante. Commissioner Galante needs to understand what you are going through. You can contact her by emailing her at or by call her office at 202-708-2495.

3. Keep NACA informed by sending email updates to We have staff dedicated to working with FHA borrowers. Tell us your current circumstances that make your current mortgage payment unaffordable including:
a. Reason for your difficulties (i.e. reduced income, unaffordable mortgage terms, etc.)
b. Number of months late or if you are current.
c. Your experience with your lender as well as FHA.
d. Are you willing to participate in actions and activities against FHA. These include demonstrations, meeting with Members of Congress, holding President Obama accountable (i.e. at his campaign appearances), and other actions?

NACA will continue to be your advocate. While FHA has not been responsive to our efforts to work with them, we will not take no as an answer and neither should you. We are working with tens of thousands FHA borrowers as well as hundreds of thousands of other homeowners who we can involve in activities to make FHA work for its borrowers. It is outrageous that FHA, as the Obama Administration’s major government housing program, is one of the worst in helping homeowners save their homes. We need to tell President Obama to standup for homeowners and to set the standard with FHA borrowers.

Bruce Marks


Posted in Save the Dream | 66 Comments

NACA’s Advocacy Campaigns – What We do & Why We Do It?

Posted in Uncategorized | 2 Comments

NACA Alert – NACA’s CEO Arrested in Senate Hearing Fighting for Homeowners

We have enclosed a video of NACA’s founder and CEO getting arrested advocating for Chase homeowners at the Senate Banking Committee. Click here to view this story which is sweeping through the internet. Also to view the prior video of Dave Lowman, Chase’s CEO for Home Retention, telling homeowner’s having difficulties to “Come to Me”. Click here for the video showing him lying to Congress and homeowners.

NACA will continue to fight for all homeowners. As in all of our previous actions we have important friends, including the police who let us off without being charged. They also provide us access to the gated communities where these CEOs live in the lap of luxury. These police and security guards are like millions of homeowners who are either at risk of foreclosure or know someone very close to them who is in danger of losing their home. Everyone is frustrated and angry at the lenders. We will continue the fight and continue to confront Chase and others, wherever they go and where they live, who get in the way of homeowners achieving a long-term affordable mortgage payment.

We are working with the lenders to have a proposal or follow-up for every homeowner prior to the end of the year. Please continue to access your Web-file for updates by clicking here. We are determined to get this done for everyone who is committed to staying in their homes. We want to express our sincere thanks to the hundreds of homeowners who, with very little advance notice attended the Senate hearing. Your presence sent a very strong message.

NACA is the most effective organization advocating for hundreds of thousands of homeowners. NACA is able to save hundreds and sometimes over a thousand dollars a month through NACA’s legally binding agreements with all the major lenders and investors. We will keep up the fight and look forward to your active participation.


NACA Management

P.S. NACA is engaged in a campaign against Chase called “Chasing Chase”. Click here for details on the campaign.

Posted in Uncategorized | 11 Comments
Follow us on Facebook RSS Feed Follow us on Twitter