NACA’s National Counseling Center in Charlotte, NC will close early today, Friday, January 25, 2013, due to weather conditions. Exact closing time has yet to be determined, but will be no later than 5:00 pm Eastern Time/2:00 pm Pacific Time.
The newly redesigned NACA website (www.naca.com) includes a number of changes designed to make access to your file and a wealth of information elswhere on the site much simpler. A very exciting NEW FEATURE is LIVE CHAT, giving you the option of realtime communication with a NACA representative for either the Home Save or Purchase Program.
If you haven’t been on the website recently, it’s definitely worth a look!
Purchase Program Members: Please be aware that effective February 1, 2013, your 2012 W-2 forms must be in your file before you will be submitted for qualification or bank application. Please don’t forget to get them into your file as soon as possible!
HOUSTON AREA MEMBERS: Please make note that NACA’s Houston office will be closed this coming Monday, January 7th. All scheduled appointments for the day have been rescheduled, and we apologize for any inconvenience.
Please be aware that we have been advised the NACA office in Milwaukee,WI will be closed today due to unforeseen circumstances. We regret any problems this may cause with missed appointments or other scheduled business with the Milwaukee team, and we appreciate your understanding.
Online Operations, NACA
Membership dues for 2013 are due for all NACA Purchase Program files. Payment may be made by logging into your NACA file on line. This includes all loan statuses, including those loans presently in mortgage processing/at the bank.
Please be aware that your MC is unable to access your file until the dues have been taken care of. Paying your dues as soon as possible will allow your MC to effectively prioritize your file since he or she will not be able to access other file that have not yet remitted their dues for 2013.
The first tour dates for NACA’s 2013 American Dream Tour have been announced:
WASHINGTON DC – Feb 14-18 – DC Armory
MIAMI – Mar 8-12 – James L Knight Conv Ctr
ORLANDO – Mar 14-18 – Orange County Conv Ctr
LOS ANGELES – Apr 4-8 – Los Angeles Conv Ctr
OAKLAND – Apr 11-15 – TBA
ONTARIO – Apr 18-22 – Ontario Convention Center
SACRAMENTO – Apr 24-29 – Sacramento Conv Center
Again this year, all events will include both the Home Save and Purchase Programs. Details and registration are avialable at www.naca.com
We have received numerous reports lately of members being locked out of their NACA online files, which was an unexpected result of a recent system security upgrade.
If you are unable to access your NACA file online, please either call NACA Member Services at 425-602-6222 or email them at firstname.lastname@example.org from the email address we have in your NACA file. You will be issued a temporary password which will unlock your file and allow you to reset your permanent password.
Please also note that logging in has changed a bit. Now, when you enter your ID number, clicking on the “continue” button will then take you to a separate page to enter your password.
We apologize for the inconvenience.
Online Operations, NACA
Ocwen is one of the largest mortgage servicers in the United States, and is funded by American taxpayers to make mortgage modification and foreclosure decisions on the loans of American homeowners at risk of losing their homes. However, the appalling fact is those decisions are not made by Americans familiar with the plight of American homeowners at-risk of losing their homes, but by workers located half a world away in India.
Ocwen is now positioned to become the 5th largest servicer of home loans in the United States by acquiring Residential Capital’s (ResCap) and mortgage giant GMAC’s mortgage servicing and origination platforms, owned by taxpayers after it received a series of taxpayer bailouts. While having its executive headquarters in West Palm Beach, Florida, Ocwen uses India as its primary location for operations, including mortgage servicing and more critically, mortgage modification decisions.
Ocwen’s business model is to use taxpayer funds to hire low-wage workers in India to determine whether to modify or foreclose on American homeowners. Not surprisingly, American homeowners say they’re frustrated whenever they call Ocwen for assistance. Bruce Marks, Founder & CEO of NACA, blasted Ocwen’s business model.
Marks noted, “On the heels of a national election where the outsourcing of jobs by American companies was criticized by both parties for keeping the unemployment rate high, here we have a corporation who wants to buy taxpayer owned mortgages and then use taxpayer funds to create jobs overseas servicing those same mortgages.”
“This is about greed,” said Marks, “It is an outrage that taxpayer funds from the government’s modification program, known as HAMP, are allowed to be used to hire low wage workers in India when there are so many out of work Americans who are better qualified to do this work. No overseas worker can understand and decision a loan for an American who is about to lose their home and possibly much more.”
NACA is asking the federal government stop payments to any company which services or underwrites mortgages for American homeowners overseas and receives taxpayer funds. In addition, multi-billion dollar investor Wilbur Ross will become a major stockholder in Ocwen and Warren Buffet, who is also posed to purchase some of the underlying assets and whose name has been mentioned by President Obama as a potential candidate to become the next Secretary of the Treasury, both need to act to stop this abuse.
NACA and many homeowners will pack a New York City courtroom court hearing on Ocwen’s acquisition of ResCap on Monday to testify and bring attention to the use of taxpayer monies in funding jobs overseas. The hearing will be held Monday November 19, 2012 @ 10 A.M. at the Federal Bankruptcy Court, One Bowling Green, New York City, N.Y.
Homeowners with Ocwen, ResCap or GMAC mortgages, or anyone opposed to this use of taxpayer dollars to send more jobs out of the United States, are welcome to join in this mission to save not only American homes, but American jobs as well. If you are not able to attend the court hearing with the NACA group, please contact your representatives in Congress and insist that your tax dollars not be used to outsource jobs overseas, especially while our unemployment rate still hovers near 8%, and point out that it should be Americans making such critical decisions about the future of American homeowners.
As of this morning, the only office we know to be closed is Cleveland, OH. The office is currently without power and plans to reopen as soon as electricity is restored.