NACA Phone Numbers & Email Addresses

Here is a list of phone numbers and email addresses for a variety of departments within NACA:

Main Number:      888-404-6222



Member Services


Human Resources


Housing Counseling


Member Assistance Program (Existing NACA Homeowners)


HAND (Renovations)


Real Estate


Servicer Investor Team (Home Save After Proposal Submitted)



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  1. Jason Kilgore
    Posted November 19, 2015 at 3:52 pm | Permalink

    Any idea about bringing your program to Utah? What would it take?

    • Posted November 20, 2015 at 8:50 am | Permalink

      Hello Jason Kilgore,

      While we do have plans to open several new offices in the next couple of years, they do not include one in Utah. That does not necessarily mean that we cannot work with you there though. As long as we have the proper licensing in place for a given state, we can work with someone there, as evidenced by the work we are presently doing in Washington and Oregon through our Oakland, CA office.

      Off the top of my head, I don’t know if we have proper licensing for Utah, and I will have to consult the National Director of Operations to find out. You would most likely be working through either the Denver or Las Vegas office, but it may be possible to help Utah residents. I’ll post a follow up once I get a definitive answer.

      Tim Trumble
      Online Operations, NACA

  2. Frances
    Posted October 26, 2018 at 1:01 pm | Permalink

    I’ve been trying to call. I nv keep getting put on hold. I have signed up for a meeting in las Vegas NV dec 8th. I need to cancel my reservation.

  3. Isaiah
    Posted February 3, 2019 at 12:24 pm | Permalink

    Good day

    I’m living in New York but looking to buy in Connecticut. Would I need a counselor from CT?

    • Posted February 4, 2019 at 11:39 am | Permalink

      Hello Isaiah,

      You would need a counselor who is LICENSED for Connecticut, regardless of the office in which he or she works.

      Tim Trumble
      Online Operations, NACA

  4. Barbara Barbara Register
    Posted February 26, 2019 at 4:57 pm | Permalink

    I had made reservation to go Feb 16th to the seminar . I came down with the flu was not able to attend. I was given a reservation number #29539. Just completed Home Buyers Program on Feb 23th with Operation Push. Received certificate. Now ready for help with NaCa!! Please help me! THANK YOU.

    • Posted February 27, 2019 at 2:05 pm | Permalink

      Hello Barbara Barbara Register,

      The NACA workshop is still the required first step in our process, so you will still need to attend an upcoming workshop. You can check on the NACA website for the next workshop with an available opening, or you can call NACA Member Services at 425-602-6222 for help.

      Tim Trumble
      Online Operations, NACA

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