NACA Founder and CEO Bruce Marks conducted a nationwide conference call with all NACA staff members at 12:00 noon Eastern Time today to update everyone on NACA’s operational plans during the duration of the Coronavirus crisis. Among the key points:
All NACA offices nationwide will remain open for the duration of the Coronavirus emergency. However, there will be significant changes in how we work with our members. All counseling sessions will be conducted by videoconference using the Go To Meeting app until further notice. The app is available for PC, Mac and mobile devices. This will allow our members to avoid unnecessary travel and will also reduce traffic in and out of our offices. Local office kiosks will still be available for members to scan and upload their documents if they do not have scanning capabilities at work or at home.
All local Homebuyer Workshops/Qualification Workshops are cancelled until further notice. They are being replaced with online webinars that will be conducted through the Go To Meeting app. English webinars will be conducted three times each Saturday, at 9:00 am, 1:00 pm and 5:00 pm Eastern Time. Spanish webinars will be conducted each Saturday at 1:00 pm Eastern Time. Advance registration is a requirement without exception as access information must be sent out to each participant prior to the webinar.
Local Purchase Workshops are also cancelled until further notice and are being replaced with online webinars that will be conducted through the Go To Meeting app. Purchase workshops will be conducted online each Thursday at 6:00 pm and 9:00 pm Eastern Time. The same pre-registration requirements for Qualification Workshops apply to Purchase Workshops as well.
In each case, additional webinars will be added if the demand calls for it. Members may also sign up for counseling sessions online through their webfile.
NACA is also in the process of creating a secure means for our members to sign their bank applications electronically without compromising security. We will announce this when it becomes available.
Both our Atlanta, GA and Raleigh, NC Achieve the Dream events have been postponed until further notice. We hope to reschedule both for mid to late May. Our Charlotte event scheduled for April 2 though 5 has not been postponed yet, but it is a strong likelihood that it also will be postponed. Please continue to monitor www.naca.com for the latest information.
Bank of America is still processing applications and closings will continue to happen during the days ahead.
Members needing their approval letters will be able to access them online in their webfiles AFTER they have attended the Purchase Workshop.
In summary, NACA is committed to remaining open and continuing to create homeowners during this troublesome period. We are not only open for business, but working on new and better ways to streamline the NACA process that also protect the health and well-being of our members and staff as we ride out the Corona virus outbreak.