We have received numerous reports lately of members being locked out of their NACA online files, which was an unexpected result of a recent system security upgrade.
If you are unable to access your NACA file online, please either call NACA Member Services at 425-602-6222 or email them at firstname.lastname@example.org from the email address we have in your NACA file. You will be issued a temporary password which will unlock your file and allow you to reset your permanent password.
Please also note that logging in has changed a bit. Now, when you enter your ID number, clicking on the “continue” button will then take you to a separate page to enter your password.
We apologize for the inconvenience.
Online Operations, NACA