VIDEO CONFERENCING is now available for Remote Counseling Sessions. You now have the option of speaking on the telephone with your counselor as before or now conduct an electronic “face to face” session.

To have a video counseling session, please go to on your PC or Mac and click on “JOIN A MEETING” in the upper right-hand corner, or get the app for your mobile device from iTunes or the Google Play store. At or shortly before the time scheduled for your counseling session, please enter the nine-digit meeting code that will be supplied by your counselor. The service is free of charge, and you do not have to pay for any software or features.

Studies show that 55% of information in a conversation is non-verbal in nature, and that many people are simply more comfortable being able to see the person with whom they are speaking. This new option will allow many of our members to communicate more fully with their counselor and create a more productive session for all concerned.

Members in the Remote Counseling Program, please email your counselor right away to take advantage of this new feature to make your counseling session more comfortable and productive!

This entry was posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.


  1. Marie Martin
    Posted September 16, 2017 at 10:38 pm | Permalink

    I attended a meeting a never received a member number. Hollywwod, Florida

    • Posted September 18, 2017 at 10:49 am | Permalink

      Please call NACA Member Services at 425-602-6222 for help getting your NACA ID number and setting up your password.

      We would also appreciate it if you would read NACA’s Social Media Guidelines at, especially the section on multiple posts of the same message.

      Tim Trumble
      Online Operations, NACA

  2. Sherry Henderson
    Posted October 3, 2017 at 2:06 am | Permalink

    I was told last week that my local office in Omaha NE is closing. In order to keep my employment [10 years] I would need to relocate to Atlanta GA. I am interested in the NACA Program but my last day of work is on December 22nd. How can I get started in the program using the Remote Counseling Program?

    • Posted October 3, 2017 at 9:00 am | Permalink

      Hello Sherry Henderson,

      The required first step in the NACA process is to attend one of our Home Buyer Workshops. From Omaha, the nearest location for a workshop will no doubt be Kansas City. Please go to the NACA website at and enter your Zip Code where indicated to locate and register for a specific workshop. You will register for the program at the workshop and can request that you be placed in the Remote Counseling program at that point in time.

      Tim Trumble
      Online Operations, NACA

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