Category Archives: Uncategorized

Network Outage – Dropped Calls

We have just been advised that a network issue may cause calls with our local offices to be unintentionally dropped.  This issue will not affect the National Counseling Center in Charlotte. Should your call be dropped, please be aware that our staff has been instructed to call you back immediately once the problem is resolved. […]

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Required Documents for NACA Home Save Program

 Here is an updated checklist for the documents required to create a mortgage modification proposal through the NACA Home Save Program: Section 1- Required Documents for All Borrowers, Co-Borrowers and Household Contributors     Last 2 years Tax Returns- Signed and dated.  This includes personal and business tax returns if self-employed. Last Two (2) Months […]


Office Delays & Closings

MEMBERS PLEASE NOTE:  The following offices are experiencing inclement weather today, Monday March 25, 2013. Office hours will be affected as follows: Baltimore – Delayed Start St. Louis – Closed for the day Kansas City – Delayed Start   Any missed appointments will be rescheduled as quickly as possible.  We apologize for any inconvenience.

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Computer Network Issues

MEMBERS Please Note: We are experiencing system-wide computer network issues this morning. Appointments at local offices and at the National Counseling Center will likely have to be rescheduled. We apologize for the inconvenience.

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Richard Cordray Should Not be Confirmed as CFPB Director Tomorrow: Refuses to Help Homeowners & Builds Roadblocks for Homebuyers

On Tuesday, March 12TH, the Senate Banking Committee is considering Richard Cordray as the Director of the Consumer Financial Protection Bureau (CFPB).  NACA, which has been the most effective and outspoken organization in combating the mortgage crisis, is opposing his confirmation until he demonstrates he will protect at-risk homeowners and the dream of affordable homeownership.  […]

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Baltimore Office Closed Due to Weather

NACA’s Baltimore office is closing for the day due to weather conditions.  We will reschedule all missed appointments at the first opportunity.

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NACA DC Office Closed Today 3/6/13

NACA’s Washington DC office will be closed today due to inclement weather. All scheduled appointments will be rescheduled at the first opportuntity. We apologize for any inconvenience.


Forum and Social Media Guidelines – 2/26/13

The following are the guidelines for this Forum and all NACA social media, including Facebook, Twitter, NACA Radio and Live Chat: The following rules have always been posted near the top of the Forums page on the forum website at, just above the links to the five forum categories: “Welcome to the NACA Forums! […]

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Kansas City Office Closed Today

MEMBERS PLEASE NOTE:  NACA’s Kansas City office is closed today due to weather conditions. Members with appointments will be called to reschedule as soon as possible.  We apologize for the inconvenience.

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Late Openings in Kansas City and St. Louis

NACA’s offices in KANSAS CITY and ST LOUIS will open late today due to weather conditions.  Anticipated opening time for each is 10:00am local time.

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