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Update, we got the email! Thank God, locked at 2.625.
Thank you, @NelsonT for your responses! You have been so helpful.
Oh no, We have not received it yet. Also, our file does not say “property identified” Now, I’m worried.
Update, Told it was sent after hours on Friday so on intent to proceed email will be sent on Monday. I thought it was sent automatically? So someone at BOA has to set the wheels in motion.
If that’s the case, Praying it’s done in the morning before any rate change.
Our ratified contract has been received and we have an appointment tomorrow for credit access. I desperately want to lock in this rate today but the secretary told me that will be discussed during tomorrow’s meeting.
Is this normally how this is done? @ttrumble
I thought the protocol is for the MC to enter the ratified contract into NACAs system on her end. That is what generates the “intent to proceed” email which temp locks your starting rate.
It’s only a day away but I swear I’ve seen the rate change on a weekend so I am anxious to get it done already. Thanks
How long is the process for HAND to approve the contractor? thanks for any insight
Thank you, Nelson. Just trying to figure out, if rate is locked and BOA email generated with receipt of initial contract or renegotiated contract.
Sorry that happened. Perhaps member services can be of assistance, they are open today.
Also, there is an event chat room, Thursday-Sunday, for such issues. Same thing happened to me, told them in chat and they had counselor call us back.
Click on event support
Hello, sorry to piggyback, @ttrumble
Our ATD counselor on 5/30 was great, we were a little pressed for time and she accidentally re- submitted to underwriting requesting the same amount we were initially qualified for.
My husband and I noticed it, she said not to worry, underwriting would talk to us beforehand anyway. Underwriting was, understandably, backed up and did not so we were qualified for the same.
Shouldn’t this be a simple fix, the MC who reviewed our file and put in the incorrect info, go back in to correct it and send it off?
Instead, it’s being resent to our original MC who hasn’t touched our file in months. And we’ll end up in the back of the line.
Please, any help would be appreciated.
In our case, the lack of communication has occurred way before ATD. And here we are one full week of multiple requests, phone calls, emails and nothing.
Yes and they left a message for her to call us.
Thanks, we have enough to cover pre-paids in excess of the 25k.
I did, thank you!
Thank you for the response as always. Your educated guess is correct! I was able to get in touch with my local rehab specialist. For the record, the violations were for pest and inadequate fixtures cited by the city.