NACA SOCIAL MEDIA GUIDELINES – MUST READ BEFORE POSTING

The following are the guidelines for this Forum and all NACA social media, including Facebook, Twitter, Google Plus, Pinterest, NACA Radio and Live Chat:

The following rules have always been posted near the top of the Forums page on the forum website at http://forums.naca.com, just above the links to the five forum categories:

Welcome to the NACA Forums! Please keep in mind that this is a public forum. Any derogatory, inflammatory or questionable content will be removed by administrators. Also, please DO NOT post any personal information, such as passwords, NACA ID numbers, or Social Security numbers; NACA Staff will never require this information on the Forums.

Disregard for the rules of the Forum and abuses of the Forum and other social media in general is not tolerated. Such activity hinders the effectiveness of the NACA social media efforts as tools for asking questions, sharing information and for those who are seeking help with problems in either the Home Save or Purchase programs. To prevent such abuses, the following rules apply for this Forum and all NACA social media:

F(orum) comes before E(mail):

Maybe not in the alphabet, but here in the forum, F comes before E. In other words, please post your question in the Forum rather than circumvent the system and send an Email to an address you happen to find in the forum. The forum exists for several purposes, not the least of which is the sharing of information that may be beneficial to many of our members.

Most of the questions we receive are more generic in nature than most people think. By posting a question in the Forum first, it can be most likely answered here in the Forum unless it involves specific information in your file. By handling the question or problem here whenever possible, other members experiencing a similar problem could get the answer and help they need more quickly and without making a single additional keystroke.

If your post does require specific information, you will be advised on the best means of contact with us so any personal information can be communicated securely and confidentially.

The Forum Does Not Replace NACA Services:

The NACA Forum or other NACA social media are in no way a substitute for NACA Counseling and Advocacy services whether in the Home Save or Purchase Programs, and information found here should not be considered a replacement for communicating with a NACA counselor, Member Services rep or any other NACA representative. While much of the information here is general in nature and applicable to most situations, specific questions regarding your file cannot be addressed in this or any other public forum for privacy reasons. Additionally, every file has unique factors and issues of its own. Therefore, you should always attempt to communicate your questions and concerns with your Mortgage Consultant in the Purchase Program and with a Counselor, Member Services or other Member Assistance Program (MAP) representative. Our Member Services Department can be reached at 425-602-6222 from 8am to 6 pm Eastern Time Monday through Friday.

Keep it Civil:

Another serious issue is the tone used in some messages. We eagerly invite anyone who is having what they perceive to be any sort of problem with the NACA process or on line system to use the NACA Forum and social media channels as a means of reaching out to us with those concerns so we can help solve them in whatever way we can. However, please remember to compose your message in the same manner in which you would like to receive the response. As noted above, “derogatory, inflammatory or questionable content” has always been grounds for posts to simply be deleted without response, and will continue to be so. Deletion of any and all messages from any individual or group of people is at the sole discretion of the Forum administrators. This includes sarcasm as well as insulting and accusatory statements. While we are in fact eager to help with any problems that may occur, if you can’t write without being cynical, you may want to hold off a bit until you can be more rational in expressing your concerns.

No Personal Information:

While this one should be common sense, it is surprising how many people will post their name, NACA ID number and even their telephone number in a forum post or even on Facebook. Please remember that what you write here can be read byanyone on the internet. This is not a membership-restricted site, so please do not post any information about yourself here that you would not announce over a microphone to a crowd of twenty thousand people. Again, that personal information starts with and includes your NACA ID number. Never post it or any other personal information in a public forum, here or anywhere else on the web.

Oh, By the Way, Who Am I Talking To?

Under other circumstances, this would actually be funny. We far too commonly receive emails from members who go to substantial effort to make sure they have provided a wonderfully detailed explanation of their problem or question to insure we have all the information necessary to address their concerns… Then forget to include their NACA ID number, leaving us in the dark or doing detective work to find out which file we are dealing with.

It’s really a simple, common sense rule. NEVER post your ID in a public place, but ALWAYS include it, every time, in private communications such as an email or the Live Chat system available through our website.

One Way or Another:

While we realize you intend to be thorough by doing so, posting the same message to the Forum, our Facebook page, and emailing it to a Forum administrator is actually counter-productive. Most likely, all three messages will go to the same person, which means answering the same question for the same person three separate times. This redundancy only slows down our response time to you and everyone else we are trying to help. So please limit yourself to one method when communicating with us.

Once is Enough:

Likewise, posting the same message in multiple threads in the Forum will have the same effect as posting through several different media.

Each still has to be addressed and responded to separately, which only slows down our response time and can confuse members who may then falsely think that they have read the entire thread previously and possibly miss out on some important information that could have a bearing on their own file.

Similarly, multiple messages each day with minor or random questions bog things down too. We want to answer those questions for you, but in such a circumstance, please send them all in one daily message if possible.

By posting in this Forum, you certify that you have read and agree to abide by these rules. Failure to comply with these rules will result in the deletion of offending posts and the writer potentially being banned from this Forum and other NACA social media.

As you can see, these are really just common sense rules, largely based on common courtesy. Abiding by these guidelines will help the NACA staff help you in whatever means possible and encourage a positive, free flow of information through this Forum, which is its most fundamental purpose.

Thanks!

 

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | Leave a comment

2016 TAX SEASON INFO

Yes, tax season is here, and all NACA members need to be aware of the deadlines for filing and the ramifications of obtaining an extension or delaying payment of tax liabilities.

The filing deadline to submit 2015 tax returns is Monday, April 18, 2016, rather than the traditional April 15 date. Washington, D.C., will celebrate Emancipation Day on that Friday, which pushes the deadline to the following Monday for most of the nation. (Due to Patriots Day, the deadline will be Tuesday, April 19, in Maine and Massachusetts.)

After Monday, April 18, 2016, all active NACA member files in both the Purchase and Home Save programs MUST contain 2015 tax returns. W-2’s and 1099’s must be submitted to your NACA file by January 31st. The IRS will begin accepting and processing paper and electronic tax returns on Tuesday, January 19.

 

Please be aware that there are NO EXCEPTIONS to this requirement. If you have filed a form 4868 for an automatic extension of time to file, your NACA file will not be able to move forward until the actual tax return has been filed and is submitted to your NACA file. Additionally, if you have taxes due to the IRS and did not pay them with your return, your NACA file will also not be able to progress until the taxes are paid.

If you need to access IRS information or forms, they can be found at www.irs.gov.

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | 2 Comments

NACA MEMBER PARTICIPATION REQUIREMENT

NACA Members are required to give back, in whatever way they feel comfortable, with at least five actions and activities each year in support of NACA’s mission. Every Member is encouraged to contribute his/her unique skills to NACA and its mission. NACA’s great success is because of the active participation of NACA’s huge membership. There are many activities in which you may participate, including: advocacy campaigns that may include protests, demonstrations, actions against persons or companies that discriminate against or victimize others; legal actions; ballot initiatives focusing on economic justice issues; participating at a Save-the-Dream/American Dream Event; volunteering in a NACA office; participating on a NACA peer lending committee; or assisting other Members with the home buying or Home Save process.

 

Additionally, other very simple methods can earn you participation credits as well. For example, posting the flyer for an upcoming NACA workshop to your social media pages and putting up fliers at work. Simply send our Outreach Department proof of you activity such as a web link, screenshot from your computer or a photo of where you posted the flyer at work.

 

Likewise, any time you recommend NACA to someone and they attend the initial Purchase Workshop, send us that person’s information and we will give you credit as well.

Flyer Posted at work

 

Another method that is growing in popularity is obtaining a NACA yard sign from your local office and displaying it in your front yard or place of business. Once again, just send us a photo of it on display and we will provide credit.

Bakers Memphis

Send your proof of the above activities to advocate@naca.com to receive participation credit.

 

Your involvement is essential for NACA to continue to provide its free comprehensive housing services and the NACA Mortgage. Before joining NACA, you agreed to the Participation Pledge which requires you to participate in at least five activities each year. This applies immediately and extends for as long as you have a mortgage through NACA. An absolute minimum of one participation activity is required before closing on your home with a NACA mortgage. You should discuss how you can best participate with your Housing Counselor. We are always in need of people to help spread the word about NACA’s mission, and nobody is better qualified than our active NACA members.

 

Thus, the initial participation can be to put NACA flyers in your workplace, church, and any other place or organization of which you are part as noted above. Remember to provide this information to us so we can document your participation. We strongly urge you to take the initiative and contact your NACA office to volunteer and participate or go to  www.naca.com and sign-up on the volunteer link. If you receive a live or tape-recorded phone call or e-mail to participate at an event or action, please pay attention to these and do your best to attend. If you are unable to participate, it is important to find others who can. Participation and direct action on the part of our members has made NACA successful and will continue to strengthen our neighborhoods and organization.

 

Thank you for being such an important part of what has made NACA such an innovative and influential force in its mission of affordable and responsible home ownership.

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NACA MEMBER PARTICIPATION COMMITMENT

ALL NACA MEMBERS: Please remember your participation pledge!

 

Members are required to give back, in whatever way they feel comfortable, with at least five actions and activities each year in support of NACA’s mission. Every Member is encouraged to contribute his/her unique skills to NACA and its mission. NACA’s great success is because of the active participation of NACA’s huge membership. There are many activities in which you may participate, including: advocacy campaigns that may include protests, demonstrations, actions against persons or companies that discriminate against or victimize others; legal actions; ballot initiatives focusing on economic justice issues; participating at a Save-the-Dream/American Dream Event; volunteering in a NACA office; participating on a NACA peer lending committee; or assisting other Members with the home buying or Home Save process.

 

Additionally, other very simple methods can earn you participation credits as well. For example, posting the flyer for an upcoming NACA workshop to your social media pages and putting up fliers at work. Simply send our Outreach Department proof of you activity such as a web link, screenshot from your computer or a photo of where you posted the flyer at work.

liya nitya

Likewise, any time you recommend NACA to someone and they attend the initial Purchase Workshop, send us that person’s information and we will give you credit as well.

 

Another method that is growing in popularity is obtaining a NACA yard sign from your local office and displaying it in your front yard or place of business. Once again, just send us a photo of it on display and we will provide credit.

 

Send your proof of the above activities to advocate@naca.com to receive participation credit.

 

Your involvement is essential for NACA to continue to provide its free comprehensive housing services and the NACA Mortgage. Before joining NACA, you agreed to the Participation Pledge which requires you to participate in at least five activities each year. This applies immediately and extends for as long as you have a mortgage through NACA. An absolute minimum of one participation activity is required before closing on your home with a NACA mortgage. You should discuss how you can best participate with your Housing Counselor. We are always in need of people to help spread the word about NACA’s mission, and nobody is better qualified than our active NACA members.

 

Thus, the initial participation can be to put NACA flyers in your workplace, church, and any other place or organization of which you are part as noted above. Remember to provide this information to us so we can document your participation. We strongly urge you to take the initiative and contact your NACA office to volunteer and participate or go to  www.naca.com and sign-up on the volunteer link. If you receive a live or tape-recorded phone call or e-mail to participate at an event or action, please pay attention to these and do your best to attend. If you are unable to participate, it is important to find others who can. Participation and direct action on the part of our members has made NACA successful and will continue to strengthen our neighborhoods and organization.

 

Thank you for being such an important part of what has made NACA such an innovative and influential force in its mission of affordable and responsible home ownership.

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | Leave a comment

NACA Homeowner Review

We have received the following review from Ms. Lewis, a new homeowner in the Los Angeles area:

All I can say is Thank you NACA!!

I just closed escrow on a 4 unit building in San Fernando valley and I am so grateful!

I’d heard all the nay sayers and it just goes to show that if you go through the process it will work!!

My credit isn’t perfect and I have student loans up the yin yang, but! IT WORKS!

Can it take time? Sure, depending on you, your circumstance and preparedness. I met a lady who got through the process in a fraction of the time I did but my circumstance was different and that’s ok!

In the end I have a new building to live in and provide a home for others for no money down, no closing costs with a 30 year fixed 3.246% interest and no PMI!!

#WINNING

Everyone in the LA office is so kind and really helpful. I love how they work together to help get things done!

My counselor is Shari Mims and she is a real live Angel! She worked so hard and really advocated for me to get my through the process. She changed my life!

I was so nervous going into escrow, but my escrow was a smooth 55 days and now I’m on to the repairs.

So I’m sure you can tell by all of the above that if you’re looking to own a new home I highly recommend this program!!

(Truth be told, I signed up 8 years ago. I got jaded and didn’t follow through. If only I’d known then what I know now)

I LOVE NACA!

: )

Quene L

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Message from NACA Founder and CEO Bruce Marks

NACA Logo

Dear Member,

Continue with NACA and you WILL be a homeowner. If you do not currently have a scheduled appointment, make an appointment by contacting your local office or Member Services at 425-602-6222.

Please feel free to visit your local office anytime between 9:00 a.m. and 5:00 p.m. Monday through Friday or Saturday from 9:00 a.m. to 1:00 p.m. We encourage walk-ins and will have a counselor see you. If you have your documents and are ready now, contact the office to get an appointment within the next few weeks, or just come on in.

From the workshop you learned that NACA provides homebuyers with the Best in America Mortgage with these incredible terms: no down payment, no closing costs, no fees, and always at a below market fixed rate without consideration of your credit score. Please bring to your counseling session the documents necessary for qualification determination including the following (click here for the check list of items):

  1. Photo ID
  2. Income verification:
    1. If you are employed – paystubs for the past 30 days with the year to date income shown on it and W2s for the last two years.
    2. If you are self-employed – last 12 months of bank statements showing all business expenses circled and deposits underlined with the total for each month and any1099s for the last two years you received.
    3. Other Income – for social security and disability – a benefit award letter and 3 months of depository history. For child support and alimony, we will need court records (child support order) and 12 months verification of receipt. Any other form of income will need supporting documents as well.
  3. Bank statements for all open accounts dated within the last 90 days with all pages.
  4. Tax returns for the last two years with all schedules and transcripts.

Don’t miss out on this incredible opportunity. All of our services are free. For more information visit us at naca.com or you may also contact Member Services at 425-602-6222.

We look forward to counseling you to homeownership with the Best Mortgage in America. Whether you are ready now or need additional assistance, make an appointment or walk-in.  I look forward to congratulating you on your new home purchase. Stay with NACA and you will be a homeowner!

Thank You,

Bruce Marks
NACA CEO and Founder

 

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | 2 Comments

NACA SOCIAL MEDIA GUIDELINES – MUST READ BEFORE POSTING

The following are the guidelines for this Forum and all NACA social media, including Facebook, Twitter, Google Plus, Pinterest, NACA Radio and Live Chat:

The following rules have always been posted near the top of the Forums page on the forum website at http://forums.naca.com, just above the links to the five forum categories:

Welcome to the NACA Forums! Please keep in mind that this is a public forum. Any derogatory, inflammatory or questionable content will be removed by administrators. Also, please DO NOT post any personal information, such as passwords, NACA ID numbers, or Social Security numbers; NACA Staff will never require this information on the Forums.

Disregard for the rules of the Forum and abuses of the Forum and other social media in general is not tolerated. Such activity hinders the effectiveness of the NACA social media efforts as tools for asking questions, sharing information and for those who are seeking help with problems in either the Home Save or Purchase programs. To prevent such abuses, the following rules apply for this Forum and all NACA social media:

F(orum) comes before E(mail):

Maybe not in the alphabet, but here in the forum, F comes before E. In other words, please post your question in the Forum rather than circumvent the system and send an Email to an address you happen to find in the forum. The forum exists for several purposes, not the least of which is the sharing of information that may be beneficial to many of our members.

Most of the questions we receive are more generic in nature than most people think. By posting a question in the Forum first, it can be most likely answered here in the Forum unless it involves specific information in your file. By handling the question or problem here whenever possible, other members experiencing a similar problem could get the answer and help they need more quickly and without making a single additional keystroke.

If your post does require specific information, you will be advised on the best means of contact with us so any personal information can be communicated securely and confidentially.

The Forum Does Not Replace NACA Services:

The NACA Forum or other NACA social media are in no way a substitute for NACA Counseling and Advocacy services whether in the Home Save or Purchase Programs, and information found here should not be considered a replacement for communicating with a NACA counselor, Member Services rep or any other NACA representative. While much of the information here is general in nature and applicable to most situations, specific questions regarding your file cannot be addressed in this or any other public forum for privacy reasons. Additionally, every file has unique factors and issues of its own. Therefore, you should always attempt to communicate your questions and concerns with your Mortgage Consultant in the Purchase Program and with a Counselor, Member Services or other Member Assistance Program (MAP) representative. Our Member Services Department can be reached at 425-602-6222 from 8am to 6 pm Eastern Time Monday through Friday.

Keep it Civil:

Another serious issue is the tone used in some messages. We eagerly invite anyone who is having what they perceive to be any sort of problem with the NACA process or on line system to use the NACA Forum and social media channels as a means of reaching out to us with those concerns so we can help solve them in whatever way we can. However, please remember to compose your message in the same manner in which you would like to receive the response. As noted above, “derogatory, inflammatory or questionable content” has always been grounds for posts to simply be deleted without response, and will continue to be so. Deletion of any and all messages from any individual or group of people is at the sole discretion of the Forum administrators. This includes sarcasm as well as insulting and accusatory statements. While we are in fact eager to help with any problems that may occur, if you can’t write without being cynical, you may want to hold off a bit until you can be more rational in expressing your concerns.

No Personal Information:

While this one should be common sense, it is surprising how many people will post their name, NACA ID number and even their telephone number in a forum post or even on Facebook. Please remember that what you write here can be read by anyone on the internet. This is not a membership-restricted site, so please do not post any information about yourself here that you would not announce over a microphone to a crowd of twenty thousand people. Again, that personal information starts with and includes your NACA ID number. Never post it or any other personal information in a public forum, here or anywhere else on the web.

Oh, By the Way, Who Am I Talking To?

Under other circumstances, this would actually be funny. We far too commonly receive emails from members who go to substantial effort to make sure they have provided a wonderfully detailed explanation of their problem or question to insure we have all the information necessary to address their concerns… Then forget to include their NACA ID number, leaving us in the dark or doing detective work to find out which file we are dealing with.

It’s really a simple, common sense rule. NEVER post your ID in a public place, but ALWAYS include it, every time, in private communications such as an email or the Live Chat system available through our website.

One Way or Another:

While we realize you intend to be thorough by doing so, posting the same message to the Forum, our Facebook page, and emailing it to a Forum administrator is actually counter-productive. Most likely, all three messages will go to the same person, which means answering the same question for the same person three separate times. This redundancy only slows down our response time to you and everyone else we are trying to help. So please limit yourself to one method when communicating with us.

Once is Enough:

Likewise, posting the same message in multiple threads in the Forum will have the same effect as posting through several different media.

Each still has to be addressed and responded to separately, which only slows down our response time and can confuse members who may then falsely think that they have read the entire thread previously and possibly miss out on some important information that could have a bearing on their own file.

Similarly, multiple messages each day with minor or random questions bog things down too. We want to answer those questions for you, but in such a circumstance, please send them all in one daily message if possible.

By posting in this Forum, you certify that you have read and agree to abide by these rules. Failure to comply with these rules will result in the deletion of offending posts and the writer potentially being banned from this Forum and other NACA social media.

As you can see, these are really just common sense rules, largely based on common courtesy. Abiding by these guidelines will help the NACA staff help you in whatever means possible and encourage a positive, free flow of information through this Forum, which is its most fundamental purpose.

Thanks!

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | 12 Comments

NACA Honored by Promontory Financial Group

NACA founder and CEO Bruce Marks received recognition on behalf of NACA from the Promontory Financial Group after being nominated for their 2015 Empowerment Award for creating the unprecedented Detroit Neighborhood Initiative.

PFG Award

In their statement, PFG noted, “NACA’s Detroit Neighborhood Initiative expands residential mortgage lending in Detroit and assists homeowners with extensive rehabilitation work required on their properties.”

 

The Detroit Neighborhood Initiative is a unique mortgage lending program conducted in cooperation of the City of Detroit, the Detroit Land Bank and Bank of America. Designed to help rehabilitate and repopulate residential areas blighted as a result of the city’s economic hardships, the Detroit Neighborhood Initiative allows potential homeowners the opportunity to buy and rehabilitate homes throughout the city which have previously sat empty as a result of foreclosure, abandonment or other issues.

 

“If you’re determined to become a homeowner, we will make sure that happens. This product is that good, this partnership with Bank of America is that good, and this relationship with the City of Detroit is that good”, according to Mr. Marks.

 

The Detroit Neighborhood Initiative has created a homeownership package that is unprecedented in American history.  NACA’s groundbreaking program includes:

 

  • No down payment, No closing costs, No fees
  • Below market fixed rates (3.5% – 30 year / 2.875% – 15 year as of 4/23/15)
  • Everyone receives the same terms
  • An aggressive Interest Rate Buy-down Program that can reduce the interest rate to virtually zero
  • Available on all property types: new, existing, single to four family, condo
  • RENOVATION FUNDING INCLUDED IN MORTGAGE
  • Credit Score never considered in mortgage process, instead the Homebuyers individual payment history is utilized
  • Underwriting done by NACA
  • Homes purchased through the Land Bank using this program are eligible for loan to value ratios of up to 150%.

 

Detroit Mayor Mike Duggan hailed the Detroit Neighborhood Initiative by saying “Now, we’re finally going to open up mortgages to a much larger pool of Homeowners in the city.”

 

The Detroit Free Press in an extraordinary editorial titled “Mortgage Program is Key to Detroit’s Future” stated the significance of this program.  The editorial states “Duggan has been working for months to come up with a solution, and the program with Bank of America and NACA is the product of a good deal of ingenuity and creativity.  The mayor had no choice, though.  Nearly everything he hopes to do in Detroit hinges on the ability of average people being able to buy and finance houses in neighborhoods all over the city according to traditional lending terms.”   That is reinforced with the fact that there were only 400 mortgages all of 2014 in Detroit.  More than 20,000 people have signed up to take advantage of the Detroit Neighborhood Initiative so far.

 

 

In receiving the recognition, Mr. Marks said, “This has never been done in the history of mortgage lending” and expressed his gratitude not just for the award but for the opportunity to help rebuild one of America’s great cities.

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | Leave a comment

NACA Cleveland in the Community

Representatives from the Cleveland NACA Staff are at the Ford Health & Education Fair today. You are invited to visit our booth and learn more about NACA. The Ford Health and Education Fair is located at 799 Abbe Road, Sheffield Lake, OH 44054 from 8:00am until 5:30pm today. See you there! ‪#‎Cleveland‬ ‪#‎NACAPurchase‬Cleveland Ford Education Health Fair

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | Leave a comment

In Memoriam

The NACA Family is in mourning today with the sudden passing over the weekend of our friend, colleague and brother Calvin Grier. A veteran counselor and true “road warrior”, Calvin was part of the team for literally dozens of Save the Dream and American Dream events. Calvin’s work touched the lives of thousands of homeowners during his time with us. Our hearts, thoughts and prayers are with Calvin’s family and we share in the loss of someone who we gratefully called one of our own.

Calvin Grier

Posted in NACA Purchase Program, NACA Technology, Save the Dream, Uncategorized | 5 Comments
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